Solution Analyst - Hybrid (Miami)

Job Description

Solution Analyst

Overview:

The Solution Analyst is responsible for ensuring technology solutions address business requirements and achieve the identified business outcomes.

This position primarily designs and configures platforms to support business requirements.

The job may also document requirements in business requirements documents (BRD) and functional specification.

The position has a combination of strong business acumen, application domain knowledge and the ability to communicate effectively in both technical and business language.

This role will assist subject matter experts with gap analysis / process definition and system enhancements and will provide a high level of service for break-fix incidents and requests.

This role is different than a developer in that it does not ‘code’; the focus is to ‘build’ a technical solution by taking business requirements and configuring the systems to support the business requirements.

Duties and Responsibilities:

Configure the respective platform

Understands emerging technologies and can identify opportunities to automate and standardize businessprocesses.

Gather and document requirements and translate high-level business requirements into businessrequirements documents (BRD) and functional specifications

Create and maintain business processes, requirements, and functional specification documentation

Support the development of business and technical process documentation and training materials

Support the creation of test plans, ensuring comprehensive coverage of all test types

Perform testing duties as needed, working with end users and project teams during the design,construction, testing and implementation of modifications to systems

Support the definition of project requirements by identifying project milestones, phases, and elements;assist with project budget needs

Understands emerging technologies and can identify opportunities to automate and standardize business processes.

Assist with educating the IT team on the goals of the business and assists with facilitating communication and alignment between functions and IT from the gathering of initial requirements to final implementation.

Manage process conformity, compliance, and is responsible for the development of business and technicalprocess documentation and training materials.

Assist with monitoring project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions as directed

Supports conversion of functional specs to technical specs working with developers

Serve as liaison between Divisions/Functions and IT on projects and enhancements

Collect and evaluate information, formulate as well as test hypothesis.

Coordinate issues resolution activities with varied stakeholders

Review entire problem logs and identify recurring problems.

Record projects status along with open issues every week.

Ensure to follow up on problems and process independently related to solutions engineering.

Determine opportunities to redesign business processes to achieve better business results

Determine opportunities to automate business processes and functions

Understand, communicate, and reinforce standard business process concepts

Establish and maintain relationships with team members within IT and across functional teams

Assess situations, determine the problem(s) and propose a solution that provides value to the business

Gather and document business requirements in business requirements documents (BRD)

Convert BRD to functional specifications according to the platform being configured

Minimum requirements:

Bachelor's Degree (Computer Science, Engineering, Finance, Business Analysis, Data Management, BI)

At least 4 years of experience as Solution Analyst

Change Agent with Managerial Courage

Delivers Results

Holistic Thinking

Strong Teamwork & Collaboration

Effective communication

Excellent written and oral communication skills

Strong decision-making abilities

Process-oriented, systems thinking

Takes initiative

Strong business and systems acumen

Strong organizational skills

Strategic thinker (ability to break down complex ideas into smaller pieces)

Ability to identify, analyze and resolve problems

Ability to set and manage customer expectations

Good time management skills (i.e., setting priorities)

Strong team player and can work independently

Ability to deliver quality results on time

Ability to think at varying levels, from high-level concepts to low-level details

Collaborative

Strong decision-making abilities

Process-oriented/systems thinking

Takes initiative

Strong organizational skills

Ability to demonstrate Agile delivery values

Openness: Team and stakeholders agree to be open about all work and challenges

Commitment: Personally commit to achieving the goals of the team

Respect: Respect your team members to be capable and independent

Courage: You have courage to do the right thing and work on tough problems

Focus: Everyone focus on the work in the sprint and the goal of the scrum team.

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Full-time

Hybrid remote