Infrastructure Specialist 3

Schedule: Full-time

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement.

Taxation is looking for a professional, driven, and promotable candidate who is service minded to join our team—if this sounds like you, continue reading below to learn more about this career opportunity with Taxation!

The Ohio Department of Taxation is looking for one (1) Infrastructure Specialist 3.

As an Infrastructure Specialist 3, you will:

Provide Tier 3 support and engineering for a large, distributed group of PCs.

Use tools including, but not limited to, Microsoft Configuration Manager (SCCM), Active Directory Group Policy, Microsoft InTune.

Create and maintain Group Policy objects and use Group Policy to maintain security baseline for IRS standards.

Use SCCM to deploy operating system images, create & deploy task sequences; creating packages for software and operating system deployments.

Manage and patch PC vulnerabilities, analyze security issues for new & existing systems, determine appropriate endpoint security controls.

A full Position Description will be provided during the interview process.

To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: or by email to: .

60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Technical Skills: Information Technology, Attention to Detail

Professional Skills: Network managing Communication (Monitor and configuration of network equipment)

Primary Technology: SCCM, Microsoft ECCM