Lead Mail Center Coordinator

false false false EN-US X-NONE X-NONE Position Title:Lead Mail Center Coordinator

Department:Manufacturing Operations

Reports To:Manager of Production and Shipping

OCCUPATIONAL SUMMARY:

The Lead Mail Center Coordinator is responsible for overseeing accurate distribution, dispatching of incoming, outgoing, internal mail of World Changers Ministries, and supporting the Manager of Production and Shipping in fulfilling the vision of World Changers Ministries. This candidate works well with other departments in planning and distribution of mail. Other responsibilities include ensuring that all inventory items and raw materials are properly identified and readily accessible. Follows directions in excellence and ensures that he/she operates according to the standards of quality that are set in place, to yield a zero defect product while maintaining the 7-day turn around shipping timeline.

PRIMARY DUTIES AND RESPONSIBILITIES:

Oversees Mail Center staff, and enforces quality control measures

Knowledgeable of Postal regulations associated with mail processing

Knowledgeable of all of the shipping carriers (i.e. UPS, USPS, FED-EX, etc )

Assists Manager of Production and Shipping in troubleshooting product errors prior to shipping (i.e., misprinted labels, incorrect messages, potential damaged goods)

Assists the Manager of Production and Shipping in performing an analysis of Mail Center processes

Ensures the verification of all daily orders produced by Production Department

Packs all orders in the appropriate bubble mailer, or box

Loads all packaged products into All Purpose Container (APC) U.S. Postal Services

Performs random inspections to ensure additional training is not required

Must be knowledgeable in the Mail Center environment

Ensures that all production work meets the standards and guidelines of the Ministry

Coordinates and manages each assignment given from inception to completion

Creates and maintains productivity levels required for meeting daily quotas or timelines for product shipping

Composes email correspondence and prepare analysis data reports on a daily/weekly/monthly basis as required

Completes assigned tasks for each project in a timely manner

Creates Excel Spreadsheets, prepare reports, and assists in inventory control

Must be accustomed to a fast paced high energy working environment

Other duties as assigned. PROFESSIONAL DEVELOPMENT AND LEADERSHIP

EDUCATION:

High School Diploma or GED EXPERIENCE:

Must have at least 3-6 months of experience in shipping or fulfillment center environment.

FedEx Ship Manager software

Multi-carrier shipping software SKILLS/ABILITIES:

Great organizational skills in order to keep and maintain excellent records (i.e. hardcopies & softcopies)

Utilize multi-carrier shipping software to ship various customer orders

Ability to plan and execute assignments accordingly in order to meet timelines

Strong writing and verbal communication skills with the ability to work well with the others

Ability to work with minimal supervision

Works well under pressure

Must be flexible and adaptable to change

Ability to memorize, and identify standard products codes

Ability to work with mass quantities of product at a continuous pace

Ability to verify and pack order according to the set guidelines already established

Ability to know the difference between U.S. and International addresses

Attention to detail and performs routine inspections of all products prior to packaging or shipping

Ability to complete air bills for various shipping companies

Mathematical and comprehension skills a must

Time Management Skills a must EQUIPMENT TO BE USED:

Computer and software packages (i.e. Microsoft Outlook, Microsoft Word, Excel, Access, PowerPoint, and Google Chrome)

Shrink Wrap Machine

Tape gun

2 dimensional barcode scanner

OrderCup shipping software

FedEx shipping software

Thermal barcode label printer

Licensed and able to drive a cube truck with lift gate

Ability to operate the manual stacker

Licensed to drive a Forklift

Pitney Bowes postage meter WORKING CONDITIONS:

Normal warehouse environment

Monday through Friday, 8am to 5pm