Sr. Office Assistant

Salary : $37,107.77 - $42,673.94 Annually

Location : Winston-Salem, NC

Job Type: Full Time

Job Number: 08056

Department: Public Health

Division: Preventive Health

Opening Date: 05/06/2025

Closing Date: 5/18/2025 11:59 PM Eastern

General Statement of Duties

The Forsyth County Department of Public Health WIC Program is seeking a full-time Sr. Office Assistant to support the administrative and financial aspects of the program.

If you like to work with infants, children, and women the Forsyth County WIC Nutrition Program has the job for you. We are looking for a self-motivated Candidate to provide services for the Women, Infants and Children's Program (WIC). Main responsibilities include determine WIC Program income eligibility, scheduling appointments, help with measurements and finger sticks, works at one of the satellite clinics (when needed), explains the program rules and responsibilities to participants, issues electronic cards, explains how to use the benefits, answers phone calls, calls participants to remind them of their appointments.

Work requires interaction with clients form different cultures that speak different languages, and various professional disciplines. The WIC Program is Federally Funded on a yearly basis.

Monday-Friday 8:00 am - 5:00 pm, some Thursday nights 8:00 am - 8:00 pm

(Week working hours no more than 40) When working night clinic hours are adjusted.

Distinguishing Features

`The ideal candidate will possess the following knowledge, skills, and abilities:

Significant knowledge of office or work unit procedures, methods and practices.

Significant knowledge of an ability to use correct grammar, vocabulary, spelling and office terminology and ability to proofread.

Ability to record, compile, summarize and perform basic analysis of narrative and numerical materials.

Ability to use a variety of office equipment and to type with accuracy at the speed required by the position.

Ability to use courtesy and tack in performing public contact and communication duties.

Ability to independently apply laws, departmental rules and regulations in the performance of assigned duties.

Ability to use judgement in coordinating and monitoring office procedures and workflow.

Ability to independently compose and format materials within established guidelines.

Ability to be resourceful in gathering and giving information.

Ability to schedule and coordinate a variety of appointments, meetings and conferences.

Ability to supervise or coordinate the work of other staff, students or volunteers.

Ability to maintain effective working relationships with other employees.

Minimum Education and Experience

Graduation from high school or GED and two years of office/clerical work.

A higher education level may be considered as a substitution for part of the experience requirement.

Valid driver's license required to travel to trainings and satellite clinics.

Bilingual (English/Spanish), preferred.

Essential Duties and Responsibilities

Essential duties and responsibilities include but are not limited to:

Accountable and responsible for dispersing the e-WIC card to clients and also responsible for explaining how to use the card where to use the card.

Assess all applicants for income eligibility

Responsible for the incoming and outgoing mail on a daily basis.

Responsible for printing the daily appointments at the main site.

Responsible for helping with the missed appointment letters.

Responsible for picking up deliveries when needed and order supplies when clinic supplies are running low.

Weigh and measure infant's children and women according to state guidelines.

Performed Hemoglobin testing (finger pricks) following OSHA regulations and WIC guidelines.

Responsible for calling all missed appointments.

Assisting at Satellite Clinic Site as needed.

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These links do not apply to positions that are Part Time, no benefits.

01

The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.

Yes I understand and agree

No I do not agree

02

Please select your highest level of completed education.

Some high school

High school diploma or GED

Some college, trainings, or certifications

Completion of a vocational program

Associate's degree

Bachelor's degree

Master's degree or above

03

Which best describes your experience in performing office or clerical work?

No experience

Less than 1 year of experience

1 - 2 years of experience

2 - 3 years of experience

3 - 4 years of experience

4 + years of experience

04

Do you have experience working in a public health setting?

Yes

No

05

Do you have experience working in a medical office setting?

Yes

No

06

Do you have experience working in a WIC program?

Yes

No

07

How many years of experience do you have working in customer service?

No experience

Less than 2 years

2 to 4 years

4 to 6 years

6 ot 8 years

More than 8 years

08

Please select the office equipment with which you are proficient. Select all that apply.

Multi-line phone

Desktop computer

Laptop computer

Scanner

Printer

Fax Machine

None of these

09

Please select the computer programs and applications in which you are proficient. Select all that apply.

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

Microsoft Access

Gmail

Google docs

Google sheets

Google slides

Google drive

Docuware

Electronic Medical Record System

None of these

10

Please rate your efficiency level working with computers and computer programs.

Beginner

Intermediate

Advanced

Expert

11

Can you type 45 words per minute or faster?

Yes

No

I don't know

12

How would you describe your organization skills.

Fair

Good

Excellent

13

Which best describes your ability to express ideas and communicate effectively both orally and in writing?

Fair

Good

Excellent

14

Are you bilingual in English and Spanish?

Yes

No

15

Do you have a valid driver's license?

Yes

No

Required Question