Supervisor Registration - Patient Access

Employment Type: Full time Shift: Evening Shift Description: At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention.

Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois.

But when it comes to clinical capabilities and quality, we exceed those geographical limits.

We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Want to learn more about MercyOne Genesis?

Click here: MercyOne Genesis Stronger.

Together.

As One!

Join the MercyOne Family!

We are looking to hire a Supervisor Registration!

As a Supervisor Registration at MercyOne, you will be responsible for all patient registration and pre-registration activities across Genesis Health System hospital.

Supervises, plans, and coordinates the various functions of Admissions, including Emergency Services registration, pre-registration, preinsurance verification.

Responsible for facilitating employee supervision, oversight of all registration activities, including answering patient inquiries and assisting with registration as necessary.

Will insure all activities achieve high patient satisfaction levels and support successful registration and billing activities, while promoting the standards and philosophies of Genesis Health System.

Additional responsibilities will be assisting with insurance verification and other duties as assigned.

Scheduling of registration staffing on multiple shifts and locations.

Schedule: * Full Time 40hrs a week, Evening Shift 2:00pm -10:00pm.

General Requirements: * Patient registration and/or pre-registration experience, insurance verification experience.

* Large Group Responsibility (Multiple Shift): The job requires direct supervision of more than 12 employees.

Job duties include the full range of supervisory activities such as hiring, training, assigning, monitoring and assessing work, promoting etc.

Work involves ensuring that human resource related decisions are compatible with the organization's policies, practices and direction.

Incumbent has multiple shift responsibilities for staff.

* CHAM, Medical terminology, supervisory/management experience; strong organizational skills.

* More than 2 years experience required.

* Interaction is with a variety of people inside or outside the organization.

Communications are of moderate difficulty and sensitivity.

Contact with others may involve detailed & lengthy dialogues & exchanges of information.

Requires a moderate amount of interpersonal skills.

Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Education: * 2 year college program or equivalent experience Field of Study: Business, Management, or related field.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents.

Together, we become our best selves.

A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.

Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.