The Leasing Consultant is the primary property sales representative and resident customer service liaison.
Additional responsibilities include but are not limited to: * Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions.
* Responsible for answering phone as 1st line of content by second ring.
* Respond to calls and inquiries from customers, residents and vendors professionally.
* Complete welcome cards, record all traffic and follow-up with all customers.
* Qualify customers according to property guidelines and adhere to all Fair Housing/OSHA Laws.
* Collect all required new lease paperwork, fees and deposits.
* Maintain a professional, friendly office atmosphere.
* Daily inspection of models, vacants, and office appearance to ensure readiness.
* Be aware of local market trends and conditions.
Update Market Survey monthly.
* Maintain accurate resident and leasing records.
* Complete daily, weekly, monthly leasing and marketing reports as required.
* Accept service requests and route to maintenance; conduct service follow-up with residents.
* Inspect property, pick up litter, report service needs to manager or maintenance.
* Adhere to all local/state laws and comply with the company's policies and procedures.
* Responsible to assisting other employees in any apartment management functions.
* Use the golf cart in a legal and safe matter.
* Knowledge of the budget.
* Follow up service request * Continued training as assigned * Other duties as assigned Salary: * $20/hr + commission + housing discount Benefits: * Medical, dental and vision insurance, including flexible spending accounts * Life, accidental death and dismemberment, short-term disability and long-term disability insurance available * Employee Assistant Program * 401(k) Retirement Plan (pre-tax and Roth) options available * 18 days per year of PTO, total increases with years of service * Housing discount available at any one of our properties * 8 paid holidays annually * Tuition Reimbursement for continuing education