Parts Counter Representative

Job Details

Job Location

Nashville Branch - La Vergne, TN

Position Type

Full Time

Education Level

High School

Travel Percentage

Negligible

Job Shift

Day

Description

Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.

Job Responsibilities:

Perform daily and operational activities in the parts department to include the following, but not limited to:

Assist customers in identifying parts, ordering manuals and processing part returns

Obtain price quotes and check availability

Provide excellent customer service via phone, e-mail or in person

Place orders with manufacturers for factory direct parts

File and other miscellaneous office duties

Other duties as assigned by management

Qualifications

Job Qualifications:

Must have High School Diploma or equivalent

Must have a minimum of 1 year experience in retail/counter sales. Heavy equipment industry a plus.

Excellent written and oral communication and basic mathematical skills.

Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.)

Ability to stoop, kneel, push, pull, twist and carry and lift up to 40lbs.

Maintain excellent customer service

Must be able to pass a background, physical, and drug screen