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Learning and Development Lead

Company:
Scope Services
Location:
Westwood, MA, 02090
Posted:
May 12, 2025
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Description:

Description

Summary

We are seeking a dynamic Lead Trainer who thrives at the intersection of training delivery and content creation. This role is ideal for a confident facilitator who can lead instructor-led sessions with presence and clarity while also rolling up their sleeves to build impactful training materials, from job aids to interactive eLearning modules. The ideal candidate is equal parts educator, instructional designer, and collaborator, able to translate strategic goals into learning experiences that drive adoption, behavior change, and performance.

Key Responsibilities

Training Delivery

• Facilitate engaging and effective instructor-led training (ILT), both virtually and in person, across multiple audiences and functional areas.

• Adapt facilitation style to align with audience needs, change readiness, and program goals.

• Serve as the "voice of the learner" by actively gathering feedback to improve learning effectiveness.

Content Development

• Design and develop clear, concise, and high-impact training materials such as facilitator guides, participant workbooks, job aids, quick reference guides, and presentations.

• Collaborate with SMEs and change management teams to translate complex topics into learner-friendly materials.

• Apply adult learning principles, accessibility standards, and inclusive design.

• Optimize learning paths using blended modalities.

• Works well within guidelines provided by the organization.

Qualifications

Required:

• 5+ years of experience in corporate training, instructional design, or a related learning & development role.

• Proven experience leading training sessions with strong platform and engagement skills.

• Demonstrated ability to develop effective learning content from scratch.

• Strong writing and editing skills with attention to detail and clarity.

• Familiarity with ADDIE, SAM, or other instructional design methodologies.

• Proficiency with PowerPoint, Microsoft 365, and collaboration tools (e.g., SharePoint, Teams).

• Able to travel up to 75% for instructor lead training located in MA.

Preferred:

• Experience developing eLearning with tools like Articulate Storyline, Rise, or similar.

• Knowledge of LMS platforms (e.g., Workday Learning, Cornerstone).

• Experience working within change management or transformation programs.

• Background in utilities, healthcare, or other regulated industries a plus.

Success Profile

• Confident, engaging, and adaptable facilitator.

• Strong analytical thinker with the ability to simplify complexity.

• Curious and continuous learner who embraces new tech and tools.

• Thrives in a fast-paced, change-oriented environment.

Benefits:

401(k)

Dental insurance

Health insurance

Health savings account

Life insurance

Vision insurance

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