Retail Execution Manager

POSITION SUMMARY

Responsible for supervision and management of all facets of the merchandising, shelf set, special event, and sign making functions. This position oversees, coordinates and manages the implementation of all sales, service and marketing objectives within the sales support team. Duties consist of budgetary responsibility, tracking, measuring and communicating key operating indicators within department. It also requires the development of individual performance pays programs with specific goals & targets designed around optimal productivity and assistance to selling team efforts. The Sales Support Manager is responsible for training, hiring and evaluating all personnel and may include the utilization of resource management tools such as the ABI Merchandising Platform, Shelf Set Tracking & Measurement Detail including ABI Space Management B-U-D Accuracy, Special Event Documents (Pre, Post, and Year End Summary Documents), GPS, Ontrak and CPC Measurement. This position is responsible for adhering to and holding their direct reports accountable to all company policies, standard operating procedures, MLCC guidelines and supplier agreements.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Manage and coordinate the execution and customer service expectations of the merchandising team for the entire market

Facilitate and contact regular and prospective customers to demonstrate shelf set opportunities, new products and explain product features.

Monitor market conditions, product innovations, and competitors' products, prices, and sales.

Perform administrative duties, such as preparing the necessary budgets (merchandising, sign making, trade spending and reports, keeping reset records and filing expense account reports.

Oversee the planning and execution of shelf set in retail stores for the entire market. Track and measure reset results (space, placements, and supplier requirements) and make recommendations to retailers to improve the placement and space for our products in their coolers. Coordinate all chain set execution and fulfill and necessary reporting to suppliers for NRS sets.

Manage the sign making room to ensure it functions within approved budget to meet the needs of the sales department to execute in the market.

Negotiate with retail merchants to improve product exposure, space and shelf positioning.

Responsible for training and development according to company standards. Ensure all direct reports complete training requirements.

Know and understand all competitive pricing.

Maintain positive customer relations.

Provide sales support personnel with the tools they need to conduct their job at the highest level.

Weekly, if not daily interaction with Sales Managers to identify market opportunities and prioritize areas of focus.

POSITION QUALIFICATIONS

Competency Statement(s)

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Ambition - The drive to achieve personal advancement.

Presentation Skills - Ability to effectively present information publicly.

Decision Making - Ability to make critical decisions while following company procedures.

Accountability - Ability to accept responsibility and account for his/her actions.

Adaptability - Ability to adapt to change in the workplace.

Management Skills - Ability to organize and direct oneself and effectively supervise others.

Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.

Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Relationship Building - Ability to effectively build relationships with customers and co-workers.

Team Builder - Ability to convince a group of people to work toward a goal.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

Ethical - Ability to demonstrate behavior conforming to a set of values and accepted standards.

Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.

Communication, Written - Ability to communicate in writing clearly and concisely.

Competitiveness - Having and demonstrating determination in pursuit of goals and objectives.

Friendly - Ability to exhibit a cheerful demeanor toward others.

Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

Energetic - Ability to work at a sustained pace and produce quality work.

Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

Reliability - The trait of being dependable and trustworthy.

Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

Analytical Skills - Ability to use thinking and reasoning to solve a problem.

Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

SKILLS & ABILITIES

Education: Bachelor's Degree (four year college or university)

Experience: Two to four years related experience

Computer Skills: Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook

Certificates & Licenses: Michigan Liquor Control Commission (MLCC); Valid Driver’s Licenses.

Other Requirements: Must pass physical, drug screen, background check and motor vehicle report must meet insurance company guidelines.