Guest Room Attendant

SUMMARY SCOPE OF ROLE

As a Housekeeping Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

MINIMUM EDUCATION/RELEVANT WORK QUALIFICATIONS

High school diploma or equivalent

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming

Change and replenish bed linens, towels and guest amenities, as needed

Perform deep cleaning tasks, as needed

Stock, maintain and transport housekeeping supply cart on a daily basis

Dispose of trash and recyclables

Respond to special guest requests in a timely, friendly and efficient manner

Perform guest turn down service, as needed

ADDITIONAL JOB FUNCTIONS

Communicates and consults with appropriate corporate office support departments as necessary

Assist in profit and loss/monthly inventories as needed

Strong coaching, counseling, listening, and facilitation skills

Excellent analytical and proactive problem-solving skills

Must possess good integrity and business judgment, team orientation, goal orientation, with high personal productivity skills

Miscellaneous duties as assigned by IDM Executive Committee

EXPECTED HOURS OF WORK HOURS

This is an hourly position and will be scheduled based on operational need/coverage.

MUST BE ABLE TO WORK SUNDAYS, MONDAYS, AND FRIDAYS!

SUPERVISORY RESPONSIBILITIES

Housekeeping associates report directly to the Housekeeping Manager and have no supervisory responsibilities based on function of position.

PHYSICAL REQUIREMENTS

Ability to lift to 50lbs, clearly verbally communicate with employees and public. speak, hear, see, read, write, type, dial, reach, and bend.