Logistics Coordinator

As a Logistics Coordinator at PLS Logistics Services, you are responsible for maintaining productive working relationships with customer representatives, motor carriers, and PLS employees. This role comes with the passionate support of our company and your co-workers around you.

Responsibilities

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Book and schedule all shipments within the assigned Account Executive/team

Understand metrics that lead to profitability, including call center statistics, revenue and net revenue, variance to target, variance to max, load counts, etc.

Maintain direct communication with Account Executives and Leadership team

Identify and solve capacity shortfalls within the team

Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments

Assign carriers to move shipments based on shipment information

Choose carriers based on service levels and profitability targets

Negotiate carrier rates (under targets)

Ensure all loads are covered that are expected to ship each day

Assist with the training and development of all new logistics coordinators and AET’s through shadowing, best practice sharing, and technical support

Form productive working relationships with customer representatives, motor carriers, and PLS employees

Monitor carrier performance and report carrier failures

Other duties as required by business needs or as assigned

Qualifications

MINIMUM REQUIREMENTS

Intermediate skill level with Microsoft Outlook, Word, and Excel

Ability to work flexible schedule

Must exhibit the ability to work in a collaborative team environment

Ability to multi-task and understand how to prioritize workload in order of importance

Strong attention to detail

MINIMUM QUALIFICATIONS

Associate degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred.

5+ years of experience in the logistics, transportation, or freight brokerage industry

Proven hands-on experience in dispatching, account management, and growing customer accounts

Full-Time