Strategic Partner Manager, Business Messaging

Meta is seeking a detail oriented and results-driven Strategic Partner Manager to join in our journey to grow business messaging via WhatsApp, Instagram and Messenger channels.

This role will provide an unique opportunity to work with a dynamic ecosystem of partners that integrate with Meta solutions in the areas of messaging, signals, measurement, commerce and creative.

The mission of Monetization Partnerships is to be the engine for business growth and innovation through partnerships.We are looking for an experienced Strategic Partner Manager with a charter of evaluating, onboarding, scaling and driving innovation with some of the largest and most innovative Business Messaging partners and Solution providers in North America.

The ideal candidate is a leader who has demonstrated success in building and scaling alliances.

Owning outcomes, attention to detail, problem-solving across multiple work-streams with some ambiguity and mapping cross-functional decision trees are essential skills for this role.

Responsibilities:

Strategic Partner Manager, Business Messaging Responsibilities:

Take ownership of strategic partners, develop and prioritize key Meta integrations, and execution of partnership goals

Build clear growth plans with partners by defining joint roadmaps, managing multiple top to top touch points, and activating Go To Market motions

Establish and build trusted relationships with key Partner stakeholders including within the Product, Go To Market, Sales and Operations teams

Manage C-suite relationships with partners to help deliver mutually beneficial products and services to our customers

Maintain detailed understanding of Partner Tech stack, Business & Strategy in context of the partnership, Ecosystem and Competitive Landscape

Maintain a cadence of regular syncs with partners to understand their roadmaps and priorities to proactively identify opportunities to grow the partnership beyond any initial deal

Coordinate among cross functional stakeholders internally to ensure success of company objectives by: gathering high quality and actionable partner and market insights, influencing roadmaps, and ensuring accountability and communication flow

Proactively resolve business and operational issues with partners and be an internal advocate for them

Execute in an intense, fast-paced, and highly iterative environment

Qualification and experience:

Minimum Qualifications:

8+ years of work experience, including 5+ years of related alliance/partnership management/strategic account management experience

Demonstrable basic understanding of how APIs work, including an interest in Meta channels like WhatsApp, Instagram, Voice Calling

Understanding of Business Messaging, voice and video partner ecosystem and technology

Proven interpersonal, communication and presentation skills

Results and detail oriented, with documentation and reporting skills

Experience working effectively and cross-functionally with all levels of management, both internally and externally

Experience operating with high degree of autonomy

Preferred:

Preferred Qualifications:

Masters Degree/MBA (in a relevant domain)

Experience working with Business Messaging Products, Solutions or Partners

Experience leading strategic alliances with partners across multiple programs/products/lines of business

Experience conducting data analyses and taking a data driven approach to prioritizing partnership objectives, goals and investment decisions