Workforce Intelligence Consultant - People Analytics

Department:Talent & Leadership Development

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

We’re seeking a People Analytics Consultant to help transform how we understand and leverage our workforce data. This role will focus on building key People KPIs, identifying trends that support a lean, efficient organization, and delivering robust reporting and dashboards tailored for senior leadership. The ideal candidate will unify our people data into a single source of truth and provide insights to guide strategic workforce decisions.

Design dashboards and reports, deliver analytics insights, and collaborate with stakeholders to present analytics, and measure targets. Support the broader team with expertise in People Analytics by creating methodologies, processes, and guides to enable business functions through data analysis.

Additional details

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

Develop influential visuals and presentations; effectively translate data collection methodologies and analytical results into stories and presentations that help organizational leaders to understand the opportunities and inform decision making

Build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective

Serve as the expert in designing, implementing, and operating a scalable environment to flow information from the source systems to data warehouse into end-user facing reporting applications such as Tableau

Derive insights from spans, layers, and Senior Leader Ratios to optimize the workforce

Promote Workforce intelligence across SWA and use data storytelling to communicate findings and recommendations for talent, headcount and labor market data to drive business results

Develop presentations for Senior Leadership by translating raw data into visualizations and highlighting key outputs in order to present data in a way that is understandable to various audiences

Educate internal Customers on Workforce intelligence by developing and answering questions, and reviewing work in order to provide guidance on system use and ensure consistency of data

Assist with OFCCP audits by collaborating with General Counsel, gathering all necessary documentation, analyzing and interpreting data, and corresponding with auditors in order to provide a timely response

Serve as technical subject matter expert for Tableau, Quick base, and in-house HRIS systems

May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

Skilled in analytics

Ability to build data products incrementally and integrating and managing datasets from multiple sources

Ability to stay organized and deliver high quality work, paying close attention to details

Ability to use logic and reasoning to identify solutions, conclusions or approaches to problems

Ability to produce quality and accurate work under pressure of tight deadlines

Ability to initiate tasks, perform duties, respond to inquiries, and think independently without direction or supervision

Ability to read, analyze, and interpret data

Ability to identify and analyze trends in large sets of data

Ability to prepare and deliver data in a visual format

Ability to produce quality and accurate work under pressure of tight deadlines

Education

Required: High School Diploma or GED

Experience

Advanced level experience, seasoned and specialized knowledge in:

Human resources, HR support, or HRIS reporting

Preferred Skills:

Experience in Orgvue, Tableau and Workday

Background in HR Data and/or Workforce Intelligence

Experience tracking People KPIs

Data storytelling using visualizations and PowerPoint

Experience building dashboards and presenting to senior leadership

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from $116,350 per year to $129,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including pets)

Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Explore more Benefits you’ll love: careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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R-2025-53907