Student Record Services Product Specialist - Student Record

Please ensure that you have read the job description for the position.

MONTHS: 12 / HOURS: 8

*To be eligible for this position, please ensure that you have completed the seven-year employment history on the application and uploaded the required documentation:

1. High school graduation or other equivalent (i.e., General Educational Development (GED), foreign equivalency, etc.); plus,

2. Five (5) years of work experience in a technical support field, and three (3) additional years of detailed work experience providing lead administration, operations, and support assistance, including troubleshooting for enterprise applications and related technologies affecting large user populations;

or,

Associate’s degree (or 60 college credits) with a major area of study in Information Technology (IT)-related areas, such as Management Information Systems (MIS), Computer Science, Information Services, etc., plus three (3) years of work experience in a technical support field with three (3) additional years detailed work experience providing lead administration, operations, and support assistance, including troubleshooting for enterprise applications and related technologies affecting large user populations; or, Bachelor’s degree with a major area of study in IT-related areas, such as Management Information Systems (MIS), Computer Science, Information Services, etc., plus two (2) years of work experience in a technical support field, including two (2) additional years detailed work experience providing lead administration, operations, and support assistance, with troubleshooting for enterprise applications and related technologies affecting large user populations.

3. A minimum of one (1) year of experience serving as an internal software support specialist for vendor-provided productivity software with full lifecycle tasks such as requirements analysis, evaluation, selection, testing, implementation, realization/go-live, and support and maintenance.

Licenses and Certifications

A valid driver’s license or state-issued identification card.

Note: Please email your resume to at the time of application. Please list the position title you are applying for in the subject line.

Schedule:

Shift: Day Job

Travel: