OPS Business Technology Liaison Representative I

Overview

OPERATIONS & BUSINESS TECHNOLOGY LIAISON & PROJECT DELIVERY

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Operations & Business Technology Liaison & Project Delivery to join our Global Payments and Treasury Services Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required).

In this role, you’ll make an impact in the following ways:

The group – Workflow Optimization – manages end to end operational project delivery and has engineering/development oversight for the Global Sanctions Operations case management tool :

Defines user journeys and personas

Gathers SLAs and requirements per line of business/function

Participates and contributes to overall POD goal of defining and delivering a workflow UI that provides standardized dispositioning, investigation, and escalation of static and transactional sanctions alerts

In addition to supporting operational deliveries and automation, this group also provides support to business partners and sanctions compliance with commercial deliveries:

New product support and delivery

Client experience and growth

Enhanced reporting capabilities and traceability of sanctions operations screening activities

You will work in an agile environment, that focuses on:

Project delivery

Business analysis and requirements gathering

Testing

Operational readiness and support

Operational efficiencies

Participates in the development of functional or operational requirements

Participates in process improvement reviews and summarizes business issues and compliance feedback for teams’ review

Uses defined or documented processes to collect and define requirements from businesses or functional areas

Pro-actively identify opportunities for improvement in operational process, client experience and business growth

Uses knowledge of business needs to provide design support to software and application development teams

Tasks include case development, requirement traceability, analysis, test script writing and preparation, test execution and validation

Supports testing of new or enhanced process(es), functionality, applications, and/or systems

Key role in ensuring operational readiness across the teams before any production implementation(s)

Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve operational and business processes

Uses basic knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support the development of improved business processes through technology

Understands and follows procedures, policy and governance associated with responsibilities and the role.

To be successful in this role, we’re seeking the following:

Bachelor's degree or the equivalent combination of education and experience is required

0-3 years of total work experience preferred

Technical experience preferred

Aspects of project work with a background of execution and delivery

Sanctions knowledge

Transanctional or static screening knowledge

Prior work experience in an Agile environment

Preferred:

Alteryx

SQL

UI Path

LexisNexis Bridger Insight

CIA/PEGA

At BNY, our culture speaks for itself. Here’s a few of our awards:

America’s Most Innovative Companies, Fortune, 2024

World’s Most Admired Companies, Fortune 2024

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024

“Most Just Companies”, Just Capital and CNBC, 2024

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.