Project Manager Tech Standards

Position Summary

The Tech Standards Project Manager manages and actively leads Technical Operations specific projects through all phases of the project lifecycle (initiate, plan, execute, monitor, control, and close). Reporting to the Manager, Tech Standards and Continuous Improvement, the Tech Standards Project Manager drives the successful execution of prioritized projects.

Essential Responsibilities

Responsible for the successful implementation of assigned project plans, specifically pertaining to the opening or expansion of Tech Ops maintenance stations

Optimize existing business processes in order to improve Technical Operations processes and programs

Identify, analyze, and improve workflows within the Technical Operations organization

Collaborate and interface with product owners, key stakeholders, and others

Identify risks, document mitigation strategies, and implement change management plans

Identify projects core dependencies and critical paths

Provide project status, timelines, resources, and financials for weekly updates and Steering Committees, as required

Schedule and coordinate tasks for deliverables, resources, and projects

Proactively communicate and collaborate with external business partners and internal subject matter experts to produce quality deliverables

Coordinate business case development and submissions and execute

Stay knowledgeable of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy, and behavioral standards

Other duties as assigned

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma

Three (3) years of continuous improvement, process engineering, or project management experience

Proficient with Microsoft Project, Visio, and Office Suite (Excel, Word, PowerPoint, Outlook)

Knowledge of and ability to apply project management techniques, tools, and documents

Sound decision-making ability, analytical reasoning, and organizational skills with the ability to complete multiple projects simultaneously

Strong verbal and written communication skills to effectively manage project communications and stakeholder expectations at all levels of the organization

Possesses highly effective analytical thinking ability to gather, understand, integrate, and synthesize complex information in order to develop solutions, make recommendations, or propose action plans

Financial acumen, moderate return on investment analysis, and ability to structure a business case (or ability to learn said skills quickly)

Possess the ability to quickly adapt to last-minute changes, changing priorities, or project changes

Strong teamwork skills

Strong presentation skills

Available for overnight travel (50%)

Must be in possession of valid travel documents with the ability to travel in and out of the United States

Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

Must pass a ten (10) year background check and pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Bachelor's degree

Project Management Certification (PMP)

Lean/Six Sigma Certification

Knowledge of Information Systems and Technical Operations

Ability to manage multiple projects simultaneously

Experience in change management and process improvement

Crewmember Expectations:

Regular attendance and punctuality

Potential need to work flexible hours and be available to respond on short-notice

Able to maintain a professional appearance

When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun

Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards

Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

Computer and other office equipment

Work Environment:

Traditional office environment

Physical Effort:

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)