AV Service Technician

Job Description

Job Description: We are looking for a Service technician to service their existing customers. Looking for an experienced 5+ year installer that wants to get into service or someone that is already doing service work. The major brands of equipment they will need is Crestron and AMX systems. They must have their own basic hand tools, know how to use a multimeter and trace connection issues. Must be professional and have the ability to interface with enterprise customers. Customer job description below.

Ability to troubleshoot and resolve complex technical issues related the following types of equipment and/or systems:

Custom Control systems: Crestron DM and NVX / AMX

Complex audio video systems found in executive board rooms and conference centers

Video teleconferencing equipment and systems

Audio Visual over IP (AVoIP) networks for the use of audio-visual data over LAN, WAN and internet.

Audio DSP based systems to include amplifiers, speakers and microphones

Projection display devices and systems

Video wall equipment and systems.

Digital signage equipment and systems

To a lesser degree: RF Systems (analog and digital)

Other Responsibilities:

Ability to conduct Preventative Maintenance testing

Site surveys related to service agreement quotes

Ability to write concise service reports and or system site surveys

Excellent verbal and written skills

Ability to successfully manage multiple service projects

Ability to lead and mentor junior/intermediate level field service techs

Experience:

3 years minimum field service experience

Other:

• Must maintain a valid driver’s license with clean driving record

Must be able to stand, kneel and/or crouch for long periods of time

Must be able to climb ladders and scaffolding

Must be able to lift in excess of 50 pounds

Must be able to work in high places, as well as small, cramped places

Must be able to work in hot humid places, as well as cold places

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Full-time