Digital Learning Designer-Senior Associate

Description

Join our innovative and dynamic team to design high impact end-to-end and interactive learning experiences by using a blend of interventions and technologies.

As a Digital Learning Designer/Technologist on our Excellerate team, you will have the opportunity to drive learner engagement and improve employee skills, knowledge and job performance. You will be a key contributor in the launch of our state of the art gamification and performance platform. In this creative-innovative environment, you will be able to apply your core instructional design skills to develop video-based learning, microlearning and social learning tools. Additionally, as a member of the Excellerate team supporting Consumer & Community Business Operations, you will work to identify, recommend and create digital learning solutions that help business partners and stakeholders meet key business goals.

Job Responsibilities:

Develop, deploy and maintain microlearning solutions through a performance support platform to improve targeted business needs

Identify and develop innovative, engaging and impactful tactic and solutions that address requirements, improve learning outcomes and deliver measurable results to the business

Produce microlearning solutions to support emerging and rapidly changing business trends

Create high quality videos and graphics with vast experience in using industry applications (i.e. Storyline, Adobe Creative Cloud, Premier Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate)

Apply visual design and digital marketing experience in the development of learning products considering the modern learner and social media trends

Integrate ways to innovate and drive learning retention

Consult with internal business stakeholders to understand needs, make recommendations and develop learning products to continuously improve employee performance

Ensure collaboration with learning peers to identify efficiencies, opportunities to leverage content, design approach, best practices and innovation

Contribute to and work collaboratively in a team setting, iterates solutions, exhibits adaptability and explores new tools/approaches to deliver solutions at the speed of business

Display strong attention to detail in developing and publishing learning solutions and ensuring accuracy and quality of content

Synthesize and distill large amounts of information into key messages

Required Qualifications, Capabilities and Skills:

3+ years of experience using industry applications (e.g. Storyline, Adobe Creative Cloud, Premier Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate)

Discovers and learns emerging technology and social media trends and seeks ways to apply them

Displays a growth mindset by embracing new training technologies and approaches with emphasis on engaging digital and social media stylistic features that result in learning solutions that are effective and engaging

Exhibits strong writing skills to craft compelling captions, headlines and descriptions

Strong knowledge of social media trends and best practices, including video-first platforms, such as YouTube and TikTok

Strong proficiency in developing high quality photos and videos; experience with composition lighting and editing techniques

Partner with peers and other learning professionals in workgroups to executive priority initiatives

Measure the effectiveness of learning solutions by reviewing learner feedback and testing data and addressing trends. Monitor key performance indicators and other business metrics associated with the learning products.

Analyze and summarize results/impacts and shares with key stakeholders as appropriate

Hold Subject Matter Experts and others accountable for content delivery, review and approval deadlines and escalates appropriately

Knowledge of ADA and WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions

Preferred Qualifications, Capabilities and Skills:

Bachelor’s degree in Digital Learning Design, instructional technology, multimedia technology or digital marketing

Certification in Digital Learning Design

3+ years of experience in video production, graphic design and other digital media solution development

Experience with other design development software such as HTML5, CSS3, JavaScript (Responsive Development), SCORM, Gamification, Audio/Video studio production and editing, generative content (using Artificial Intelligence), 3d Modeling, Figma, Microsoft Office Tools)