Parts Inside Counter Sales

Job Description

TRANSTECK, INC.

JOB DESCRIPTION

Job Title: Inside Counter Sales Rep

Job Reports To: Parts Manager

Exempt or Non-Exempt: Exempt

Full-Time or Part-Time: Full Time, day shift and afternoon shift available

Job Summary:

Position with primary responsibility for sales and customer service for inside Parts sales.

Essential Job Functions:

Counter/Phone Sales

Meet sales and gross profit margin goals

Order parts according to dealership procedures

Maintain special order parts for service department

Resolve customer problems and maintain excellent customer service

Maintain a clean and safe work area

Ongoing OEM training to stay current with parts changes

Provide written quotes to customers as needed.

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.

The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.

Qualifications:

High school diploma or GED

Machines/Tools/Equipment:

Computer, basis office equipment (copier, calculator, fax, etc.),

Working Conditions:

Primarily a warehouse environment with varying temperatures

Physical Requirements:

Sitting/Standing/Walking Requirements:

Total hours of sitting at one time - 1 hour

Total hours of sitting in a typical workday – 3 hours

Total hours of standing at one time – 1 hours

Total hours of standing in a typical workday – 3 hours

Total hours of walking at one time – 0 hours

Total hours of walking in a typical workday – 2 hours

Talking/Hearing/Vision Requirement:

Talking – Person to person and on the phone

Hearing – In person, on the phone and in a group setting

Vision – Near and depth perception

Pushing/Pulling/Lifting/Carrying Requirement:

Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.

Typical weight is 1 pound and the maximum weight is 50 pounds

Typical distance is 25 feet

Frequency is 1 to 5 times in one day

Duration of 3 minutes

Other Essential Job Duties:

Never Occasionally Frequently Constantly

(1-33%) (34-67%) (68-100%)

Driving X

Airplane Travel X

Balancing X

Stooping X

Kneeling X

Crouching X

Crawling X

Climbing X

Reaching -

Above Shoulder X

At waist/desk level X

Below waist level X

Handling –

Right hand X

Left hand X

Both hands X

Fingering –

Right hand X

Left hand X

Both hands X

Feeling –

Right hand X

Left hand X

Both hands X

Part-time