Control Technician

Job Description

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!

Job Summary:

What’s in it for you:

Join a premier technology firm specializing in innovative solutions.

Be part of a collaborative, inclusive, and innovative work culture.

Enjoy tremendous growth potential in a high-performing team environment.

A robust benefits package:

Health, dental, and vision insurance

Life insurance

Short-and-long term disability

Paid time off (PTO)

401k retirement plan with employer match

Annual Professional Development Reimbursement Program

And more! What you will do:

The specific duties include but are not necessarily limited to the following:

Acts as Job Controller for the Cyber Support Squadron (CySS) and works in coordination with three other squadron Job Controllers personnel.

Responsible for distributing, tracking, and ensuring prioritization of all changes/jobs assigned to production work centers (PWCs) under their charge.

Coordinate with developmental and operational teams (Project/Configuration Managers) to maintain baselines, supporting operational systems.

Report on the status of changes/jobs to customer leadership and to the Communications Focal Point (CFP).

Use automated ticketing tools to assign or re-assign tasks/jobs between Production Work Centers (PWCs).

Implement US Air Force job control procedures consistent with Technical Order (TO) 00-33A-1001.

Assist PWCs and technicians with detailed information as needed.

Provide updates to the CFP's common operational picture (COP) for senior leader updates.

Establish and execute job control procedures in support of customer goals and current DoD regulations.

Comfortable in a fast-paced environment.

Technically strong and able to make quick, sound decisions.

Excellent communication and collaboration skills are a must.

What you will bring:

An active DoD Secret Clearance

Valid DoD 8570 IAT Level II or IAM II certification.

An associate degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance or an applicable training certificate from an accredited training institution.

Education and experience requirements may be substituted with:

A bachelor’s degree (in subjects described above) and four years general experience, of which at least two years must be specialized experience.

No degree and eight years general experience, of which at least six years is specialized experience.

This position requires a minimum of five years’ experience, of which at least three years must be specialized.

Specialized experience includes knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a help desk. General experience includes information systems development and other work in the client/server field, or related fields.

How you will wow us:

Experienced working at the Pentagon.

Knowledge of Air Force, Pentagon, and/or AFNCR.

JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.

We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.

JCS has been certified as a Great Place to Work four years in a row and was awarded as Washington Post’s Top Places to Work for 2024.

Our employees embody our core values, and we are looking for others who do too!

Customer Experience: Strive for excellence and delight our clients

Innovation: Embrace creative thinking to enable continual growth and powerful solutions

Accountability: Take ownership of and pride in our actions and service delivery

Inspire: Be inspired to be your best self and have fun in the process

Integrity: Do the right thing, the right way, every time!

Stewardship: Careful management of something entrusted to us.

Commitment to Non-Discrimination:

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws

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Full-time