We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Front Office Data Entry Clerk, you will be responsible for forwarding passport information of hotel guests on the day of their arrival by email to the Police Department. Your key responsibilities will include:
Picking up passport copies at the designated area
Filing all passport copies daily and handing them over to the concierge
Using computers and scanners to send all necessary information
Maintaining up-to-date knowledge of the hotel and its services
Prioritizing tasks to ensure data is handled promptly and efficiently
Maintaining a systematic and organized filing system, regularly checking, updating, and reorganizing cabinets as required
Skills, Education, Qualifications & Experiences
Ideally, you should have previous experience in a similar position. Fluency in both written and spoken English and Arabic is required, along with proficiency in computer skills.
Knowledge & Competencies
The ideal candidate will be enthusiastic and committed, with exceptional communication skills and a focus on completing tasks accurately and promptly. You should be vibrant, innovative, outgoing, and possess a high aptitude for customer care. Additional competencies include:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork #J-18808-Ljbffr