Hotel Front Desk Representative

Job Description

Looking for an immediate hire. MUST have previous Hotel Front Desk experience and be available to work alternating shifts.

Candidate should be professional and able to handle Guest situations with a smile.

MUST have own vehicle as reliable transportationCompensation:

$12 hourlyResponsibilities:

Manage the reservation process

Check guests in and out, accepting payment along with appropriate deposits

Must complete all online training programs

Able to work cohesively with coworkers

Work together with housekeeping staff to make sure guest rooms are clean and ready to rent

Verify that all clean vacant rooms are entered properly into the system

Able to handle all guest situations

Answer incoming calls and questions about rates, availability, amenities, rewards programs, and special requests

Book reservations accepting credit cards to guarantee the reservations

Able to show the event space to potential clients on behalf of the Corporate Sales Manager

Assist guests by directing them to local shops and restaurantsQualifications:

Must have at least 2 years of hotel front desk experience

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Must be able to be a team player and work well with all departments

Comfortable assisting guests over the phone as well as in person

Candidate should have strong problem-resolution skills

MUST have a professional appearance and conduct

MUST HAVE reliable transportation and be on time for your shifts

Synexis experience preferred

The position is for alternating shifts Monday through SundayAbout Company

Our Wyndham property is in the center of the business district of Warner Robins. We are located close to the Warner Robins Air Force Base. Our employees are expected to work as a team and be able to handle all guest situations with a smile!

Full-time