Restoration Project Manager

Job Description

Benefits:

Free uniforms

Paid time off

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing proprietary software

Negotiate customer and/or client approval of project scope and estimate

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors, and insurance representatives

Manage production expenses including equipment, vehicles, and other material assetsAdditional Responsibilities:

Manage the client experience and overall customer satisfaction tracked with online reviews

Provide priority response to potential customers

Participate in recruiting, hiring, and training restoration teammates

Write Xactimate & Symbility estimates

Address revision requests

Communicate with insurance adjusters

Communicate with policy holders

Clerical duty as required including customer and job data entry

Perform other duties as required. These duties may include job functions that are outside the scope of normal job dutiesPosition Requirements

At least 1 year of management and/or supervisory experience

At least 3 years of industry experience

IICRC certification is preferred

Xactimate and Symbility knowledge a plus (will train)

Computer knowledge of Microsoft Office (Word, Outlook, Excel) and other computer software

Strong written and verbal communication skills

Detail-oriented with strong data entry and skills

Professional appearance and personality

Team player who can work independentlySkills/Physical Demands/Competencies

Ability to lift approximately 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Full-time