Front Counter Clerk - Licensing and Reconciliation (Treasury Office)

Job Description

Description:

Amenities:

The County of Northumberland offers a full benefits package to employees including health insurance, prescription, vision, dental, vacation, holiday, sick, personal time, and retirement.

Position Summary:

The Front Counter Clerk – Licensing and Reconciliation serves as the first point of contact for the public at the county Treasurer’s Office. This position is responsible for processing payments, issuing licenses, such as dog and fishing licenses), collecting taxes from the public and tax collectors, and performing daily financial reconciliation including balancing a checkbook and preparing deposit summaries. The role requires strong customer service skills, attention to detail, and basic accounting knowledge. Requirements:

Key Responsibilities:

Provide front counter customer service to the public in a courteous and professional manner

Issue licenses, permits, and receipts for payments including taxes, dog licenses, and fishing licenses

Accept and process payments in cash, check, or electronic form

Maintain accurate records of transactions and licenses issued

Collect and reconcile daily revenue, balance the office checkbook, and prepare bank deposits

Work with tax collectors to receive and record collected tax payments

Assist with basic bookkeeping and data entry in treasury systems

Perform end-of-day cash drawer balancing and reconcile discrepancies

Answer phone inquiries and assist customers with licensing and tax related questions

Ensure compliance with county policies and procedures related to licensing and revenue collection

Minimum Qualifications:

High school diploma or equivalent

Experience in cash handling, customer service, or clerical/accounting work

Basic understanding of accounting and financial reconciliation

Proficiency in Microsoft Office and financial software

Strong attention to detail and organizational skills

Ability to interact with the public in a professional and friendly manner

Employment Category:

Full Time

Non-Exempt

Full-time