Customer Service/ Inside Sales Representative

Job Description

Work Schedule: Monday-Friday, 8:00am to 5:00pm, Day Shift

Company Benefits: Medical, Dental, Vision, 401k with employer matching, Vacation Pay, Holiday Pay, Funeral Leave Pay, Life Security, and more.

For 25 years, Value Added Distributors and our family of companies has been a leading provider of hydraulic components in the industrial marketplace. Headquartered in Wisconsin, we take pride in our midwestern work ethic and our team of employees, providing outstanding products and unparalleled service to our valued customers. Operating in eight states with eighteen locations throughout the mid-western, southern, and eastern United States, we utilize state of the art equipment and employ the newest techniques allowing us to offer advancement opportunities in a continually growing OEM landscape.

Responsibilities for the Customer Service/Inside Sales Representative:

The Customer Service/Inside Sales Representative is responsible for handling the input of all daily sales orders, generating work orders and following up on all customer inquiries. In conjunction with our sales and estimating team, the Customer Service Rep will help address any new customer or vender concerns and ensure proper set-up and processing of initial orders. Job responsibilities include but are not limited to;

Processing Customer Purchase Orders / Order Entry

Generating Jobs / Work Orders

Expediting

Support outside sales representatives

Purchase Order Acknowledgements

Drop Ships

Daily Invoicing

Support of sales requests to ensure we meet and exceed customer's expectations

Follow-up of all orders to ensure they are processing on-time

Follow up on open order reports

Answer incoming phone-calls

Scheduling

Support continuous improvement and quality objectives

Essential Experience for the Customer Service/Inside Sales Representative:

Good understanding of order processing and business/office documentation

Experience working under pressure and in fast paced environments

Manufacturing experience is a plus

Necessary Skills for the Customer Service/Inside Sales Representative:

Good reasoning skills & decision-making abilities with a sense of urgency

Ability to multi-task efficiently without affecting accuracy/detail

Competent computer skills i.e., Word and Excel

Organized with ability to prioritize a multitude of tasks

Good communication skills

Enthusiastic and team orientated

Self-motivated

De Pere Facility Street Address: 3473 Miners Way, De Pere, WI 54115

Transmotion (De Pere division) website:

Value Added Distributors website:

An Equal Opportunity Employer

Full-time