Sleep Lab Manager

Job Description

Description:

GENERAL SUMMARY OF DUTIES:

Sleep lab manager will be responsible for day to day operations of the sleep. Making sure patient paperwork and authorizations are current, staffing employees, ordering supplies, and making sure sleep labs run efficiently providing the best clinical care. Must also hold credentials as a Registered Polysomnography Technician.

SUPERVISION RECEIVED:

Director of Operations / Clinical Director

SUPERVISION EXERCISED:

Supervises staff as assigned

ESSENTIAL FUNCTIONS:

General

Manages daily operations of the sleep lab and coordinates work activities to maximize total lab potential.

Demonstrates a positive, helpful attitude to patients, personnel and physicians.

Administers policies and procedures in a timely manner and is consistent with Piedmont HealthCare’s mission, vision, and values.

Patient Care

Works with physicians, office managers, and staff to create optimal patient experience.

Oversee and monitors patient flow, ensuring that it occurs in an efficient, cost-effective manner, while being pleasing to the patient and practical for the physicians.

Researches and responds to patient concerns.

Identifies and resolves work problems to ensure quality patient care.

Staffing

Assures that appropriate/adequate staff is maintained in all areas of the practice.

Coordinates with Human Resources and Director of Operations for recruiting, hiring, onboarding, training, evaluating and disciplining, when necessary.

Enhances employee morale through activities that foster a spirit of engagement within the office and that fosters a sense of being a part of the Piedmont HealthCare organization.

Supports employee development and lab growth through corporate in-services, appropriate seminars and classes with the approval of the physicians and the Director of Operations.

Possesses skills to perform job functions in all areas of responsibilities and has the ability to cover all positions in the sleep lab as needed to ensure there is no disruption of patient flow.

Community/Marketing

Maintains relationships and serves as a contact for referring physician offices.

Enhances practice visibility in consultation with the Marketing Department.

Acts as a public relations liaison for the sleep lab under the guidance of administration.

Facility

Ensures that sleep lab space, supplies, equipment and assistance are provided and maintained appropriately for physician staff and patients.

Responsible for inventory including both administrative and clinical supplies.

Consults with Director of Operations or advisors responsible for maintaining equipment and the facility, making necessary arrangements for preventative maintenance and repairs.

Adheres to all OSHA standards and guidelines.

Practice Administration

Implements PHC policies and procedures for the practice in order to best service the patient population and adapt to staffing.

Manages and promotes best practice procedures for Time of Service collections, Unreconciled Appointments, Meaningful Use Initiatives, and meet or exceed the goals outlined by the group.

Develop and maintains PAR level inventory controls.

Serves as a liaison between Administration and staff to support consistent operation procedures, keeps manuals updated and keeps clear instructions for PRN personnel on basic office procedures.

Prepares reports, etc. as requested by Administration, Business Services or the Accounting Department.

Reviews collection problems from patient encounters at the office and works with Business Services to resolve issues and enforce policies.

Maintains the strictest confidentiality in all aspects of work, including patient and personnel.

Participates in professional development activities to keep current with health care trends and practices.

Responsible for ensuring the highest level of customer service.

Adheres to the standards required by the Corporate Compliance and HIPAA guidelines established by Piedmont HealthCare.

Communication

Communicates with Administration to ensure a system-wide approach to policies, practices and procedures.

Attends Office Manager meetings and participates in committees as requested.

Collaborates with peers to foster teamwork throughout Piedmont HealthCare.

Clinical

Must be able to gather and analyze patient information

Must be able to prepare equipment and calibrate equipment for testing, apply electrodes and sensors to patients.

Understand and follow all procedural protocols for all sleep lab testing and be able to procure, score, record, and review all studies.

Comply with all applicable laws, accreditation standards, and guidelines to ensure all studies meet the accreditation standards and the BRPT Standards of Conduct. Requirements:

EDUCATION:

Successful completion of an accredited educational program leading to an associate degree with an emphasis in polysomnography. Prior management experience in a sleep lab setting.

EXPERIENCE:

Successful completion of a polysomnography program of no less than one-year duration associated with a state licensed and/or a nationally accredited educational facility or equivalent experience and documented proficiency at all competencies required of a Polysomnographic Tech. Must have at least one-year of supervisory experience.

REQUIREMENTS:

Certification by the Board of Registered Polysomnographic Technologists as a Registered Polysomnographic Technologist or equivalent.

KNOWLEDGE AND SKILL REQUIREMENTS:

Knowledge of organization policies and procedures.

Knowledge of practice procedures.

Knowledge of computer system and applications.

Knowledge of medical practices, terminology, and reimbursement policies.

Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.

Skill in planning, organizing, delegating and supervising.

Skill in evaluating the effectiveness of existing methods and procedures.

Skill in operating a variety of office equipment and computer programs.

Ability to read, interpret and apply policies and procedures.

Ability to communicate clearly and effectively.

Ability to set priorities among multiple requests.

Ability to interact with patients, medical and administrative staff, and public effectively.

ENVIRONMENTAL/WORKING CONDITIONS:

The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In the performance of this job, the employee may be exposed to chemical vapors such as acetone, ether, or glutaraldehyde. There may also be skin contact with these substances. The employee may also be exposed to infectious agents including bloodborne pathogens.

PHYSICAL/MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.