Administrative Support Specialist

About Us

We are a small, tight-knit consulting firm that has been serving enterprise clients for over 20 years. Our team is passionate about delivering customer-first solutions while fostering a collaborative and supportive work environment. We are committed to stable, sustainable growth, and many of our team members have been with us long-term, reflecting the strong culture and dedication we uphold.

Our employees love what they do, and we invest in a workplace where talent thrives, contributions are valued, and careers flourish.

Why Join Us?

Work-life balance: A company culture that prioritizes work-life balance for all employees

Great pay & benefits: Competitive compensation for top talent. We offer health insurance and paid time off

Supportive culture: Work with a team that values collaboration, mentoring, and continuous learning

Growth opportunities: Join us as we expand, with potential to move to a full-time position

About the Role

We are seeking a highly organized and professional Administrative Support Specialist to join our dynamic IT team. This role is ideal for someone who thrives in a fast-paced environment, is committed to providing excellent service to both internal and external stakeholders and is skilled at managing multiple tasks with accuracy and efficiency.

This is a part-time position scheduled Monday through Friday, 8:30 AM to 12:30 PM, excluding company-observed holidays.

Key Responsibilities

Answer incoming calls and route them appropriately, maintaining a professional and customer-focused tone

Manage complex scheduling and calendar coordination for meetings, appointments, and team activities

Assist in planning and coordinating internal and external IT events, including vendor interactions and logistical support

Compile and summarize data for internal reports

Support the team with additional administrative tasks as needed

Required Qualifications

2+ years of experience in an administrative, office coordinator, or similar support role

Prior experience managing calendars, scheduling meetings, and coordinating events, ideally within an IT or technology organization

Excellent verbal and written communication skills

Strong organizational abilities, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment

Advanced Excel skills, including formulas and data analysis; and strong proficiency in Outlook for professional communication

Customer service mindset with a professional phone presence

Experience supporting sales teams or working with quotes/proposals is a plus

Preferred Qualifications

Familiarity with ConnectWise

Experience supporting IT teams or technical staff

Prior experience coordinating with vendors or service providers

Permanent