Executive Assistant

About Greater Cleveland Regional Transit Authority:

The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle-miles of service on all modes -- HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio's major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.

We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS.)

Serves as administrative support to the Deputy General Manager (DGM) or Executive Director (ED) and divisional/departmental management. Prepares correspondence, reports, and coordinates daily schedule and travel arrangements. Organizes and maintains files. Creates and produces presentation materials including letters and reports. Compiles and summarizes a variety of informational or statistical materials.

Duties:

Schedules appointments for the DGM/ED and maintains calendar.

Monitors regularly scheduled appointments and meetings.

Anticipates and resolves scheduling conflicts.

Screens and supplies routine information to callers and visitors.

Receives, screens and distributes incoming mail.

Responds to routine correspondence.

Periodically drafts responses to more involved correspondence.

Organize, set priorities, meet deadlines, and follow up.

Microsoft Office and email-program skills.

Types and distributes letters, memos, speeches and minutes of meetings.

Copies materials as needed.

Receives and distributes mail.

Makes travel arrangements for staff as necessary and prepares travel expense reports.

Creates purchase requisitions as required.

Strong communication skills (verbal and written).

Maintains extensive listing of current and archived records.

Coordinates archival and maintenance of records in assigned division/department in accordance with record retention schedule.

Interacts with Records Administration regarding the creation, implementation, and maintenance of the uniform filing system.

Receives requests and researches designated topics.

Extracts and compiles relevant information from various sources.

Composes and types reports, letters, etc.

Compiles and summarizes a variety of information or statistical materials.

Research customer complaints and compile stats.

Reviews reports with DGM/ED for final approval.

Bilingual experience is a plus.

Minimum Requirements:

5 to 7 years of progressive office administration experience

High school diploma or GED equivalency

Environmental Conditions: This person will work predominantly in an office-type environment.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear, and speak. The employee may be required to work at a computer workstation for more than 5 hours a day.

Mental Demands: Reading, studying, focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.

AN EQUAL OPPORTUNITY/ADA EMPLOYER/DRUG-FREE WORKPLACE