Cloud Specialist Level 1

Veritium is seeking to add a Level 1 Coud Specialist to support our client facing projects and deployments. This is a client facing role to support and triage client alerts on a helpdesk system.

Candidate must have an existing AWS foundation level certification. Candidate should have experience with a basic AWS understanding of AWS services such as EC2, S3, RDS, Lambda, VPC, and IAM

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company match.

This is a full-time position onsite at our Pennsylvania location, or remotely for exceptional candidates. Direct offshore candidates will be considered. Position is hourly with a choice of fixed hourly shift.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

Lead Level 1 customer contact

Manage, resolve and support tickets

Provide project support as assigned

Shift work is required

Support Customer Success Management (CSM) efforts to maintain and expand customer environments as needed

Experience: 2-3 Years of Entry level cloud position. Understanding of Networking, Systems, AWS or Azure cloud platforms required. Foundation accreditation is highly recommended.

Certification: Foundational Accreditation and Associate Level Certification

Typical AWS and Azure Cloud Skills:

AWS: Basic understanding of AWS services such as EC2, S3, RDS, Lambda, VPC, and IAM.

Azure: Basic understanding of Azure services such as Virtual Machines, Blob Storage, SQL Database, Functions, Virtual Network, and Azure Active Directory.