Inside Sales Specialist

Enchem is a global leader of specialization in development and manufacturing of electrolytes and high functionality additives or rechargeable batteries. Founded in 2012 in South Korea, Enchem is the first commercialization of electrolytes for the world's first second-generation electric vehicles. With factories in South Korea, China, Poland, Hungary, and the United States, Enchem is pioneering towards growing the company to build a new chapter in automotive history. We are the future of electrolyte, the future of second-generation lithium batteries, and the future of electric motor vehicles.

We are looking for a motivated and detail-oriented Account Manager / to support our sales and client service operations. In this role, you will assist in managing existing client accounts, ensuring customer satisfaction, and supporting the growth of long-term business relationships. The ideal candidate is highly organized, proactive, and eager to learn, with strong communication skills and a customer-first mindset.

Key Responsibilities:

Manage and nurture relationships with assigned client accounts, acting as a reliable point of contact

Understand client business needs and provide appropriate product or service recommendations

Prepare and deliver accurate sales quotes, proposals, and contract documents

Collaborate with internal teams (logistics, finance, production, R&D) to ensure timely and efficient service delivery

Monitor account performance and assist in generating reports, forecasts, and presentations for internal and client use

Identify opportunities to expand existing accounts and support the development of new business leads

Address client issues or concerns promptly and professionally, ensuring high customer satisfaction

Support senior managers in conducting account reviews and participating in customer visits

Qualifications:

Bachelor's degree in Business Administration, International Business, or a related field (e.g., Supply Chain, Operations Management).

3–7 years of experience in account management, sales, or customer-facing roles (preferably in Automotive, Battery Industry)

Strong communication, relationship-building, and problem-solving skills

Ability to manage multiple priorities while maintaining attention to detail

Proficiency in Microsoft Excel and PowerPoint; experience with SAP, MES, and CRM systems is preferred.

Bilingual ability (Korean/English) is a plus