Customer Service Representative

Job Description

Mike McClaskie - State Farm Agency, located in Hilliard, OH is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required but you must have or be willing to obtain a Property and Casualty insurance license.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

Answer phones and greet clients

Establish customer relationships and follow up with customers, as needed

Provide prompt, accurate, and friendly customer service.

Use a customer-focused, needs-based review process to educate customers about insurance options

As an Agent Team Member, you will receive...

Salary plus Bonus

Paid Time Off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement within my office

Retirement match up to 200.00

Requirements:

Customer service experience

Excellent communication skills - written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to assess customer needs and conduct effective interviews

Ability to effectively relate to a customer

Property Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Full-time