Latino Treatment Program Office Manager

Job Description

Description:

***Effective October 15, 2021, all employees/contractors/interns/volunteers are required to provide our office with proof of COVID vaccination

Office Manager Salary:

$20.00/HR or Salary $41,600.00

Office Manager Position Summary:

The Office Manager will work collaboratively with the Program Supervisor to provide day-to-day oversight of the Outpatient Behavioral Health program in accordance with the organizations policies and procedures, current applicable federal state, local standards, guidelines, and regulations.

Office Manager ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide office support functions including reception/front-desk, to enhance or expedite the smooth flow of unit operations

Maintain appropriate databases, including client records and insurance information

Review the clients’ authorizations for services

Oversee clients’ appointment schedules with psychiatrists, therapists and nurses in Evolv-Electronic Health Record

Audit the scheduling of follow-up appointments for physicians

Prepare and run reports in Evolv

Capability and willingness to learn and operate new and ongoing managed care insurance systems

Capability and willingness to learn and operate new scheduling and reauthorization systems

Provide services and job functions in a manner which preserves client rights and adult dignities, and which safeguards the health, safety, and well-being of all

Offer constructive and concerted interaction, exchange, and responsiveness with both internal and external persons and entities

Project a positive, accommodating demeanor and a customer satisfaction-focused mindset

Maintain an active exchange with supervisor on issues and/or needs; offer a deliberate responsiveness to supervisory directives, instructions, and feedback; observe the unit’s and the agency’s chain of command

Maintain flexibility in work schedule and routine to accommodate a typical or special unit needs

Actively participate in and contribute to activities/projects/teams/etc. which serves broader unit or agency needs or interests

Fully comply with all policies, procedures, practices, regulations, laws, expectations, etc. which are either established by

the unit or to which the unit is otherwise subject

Seek out and acquire training and professional development to satisfy requirements, to address presenting needs, to heighten the quality of clerical services, and to broaden the unit’s knowledge and resource base

Assist unit director during state, CBH and other managed care inspectionsRequirements:

Office Manager REQUIREMENTS:

Associate Degree in business plus six years relevant experience; or High School Diploma/ GED plus eight years relevant experience. Experience must include medical billing and intake functions.

Excellent written and verbal communication skilled required.

Computer literacy in Microsoft Word and Excel.

Bilingual able to speak both English and Spanish

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability -related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Full-time