Patient Access Representative

TEKsystems is looking to hire several Patient Access Representatives for a large hospital out of Grand Blanc, MI!

**If you have 4+ years of Patient Access Rep experience, have reliable transportation to work onsite full-time, and are available for the shifts listed below, please send your most updated resume to rsison @ teksystems.com** The resumes sent to the email listed will be reviewed prior to applications submitted here.

Description:

1 opening for 6:00pm-6:30am shift, 12 hour shifts that include rotating weekends, Will be scheduled for a min of 3 days a week.

2 openings for a flex shift that would start at 6:00am-6:30pm or 9:30am- 10:00pm (must be flexible for either shift)

They will be checking in patients at the front desk or moving from room to room in the emergency dept to ensure that the patients demographic information and insurance info are all up to date as well as scan copies of their information as needed. This is not a desk job. Employees will be on their feet the majority of the day.

Job Summary:

-Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.

-Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.

-Advocates on the caller/customer behalf to ensure their needs are met.

-Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Required Skills & Experience:

-One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.

-Strong computer skills and working knowledge of Microsoft Office products.

-Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.

-Must be willing to be on your feet for long periods and able to instruct others.

-Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Preferred Skills & Experience:

-EPIC training/experience.

-Insurance payor systems experience.

-ICD-10 medical terminology experience.

Pay and Benefits

The pay range for this position is $17.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grand Blanc,MI.

Application Deadline

This position is anticipated to close on May 23, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Full Time