Senior Technical Learning Specialist

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

This role is responsible for implementing and administering technical and compliance training programs for the colleagues based in the active pharmaceutical ingredients (API) manufacturing site. This role focuses on the gap analysis, training coordination, designing, and delivering learning programs to deliver flawless execution and career/workforce progression.

Contribute to achieving our vision of being the best in class manufacturing site, producing highest quality products in the safest way

Use the Integrated Manufacturing Excellence (IMEx) “way of working” for day-to-day operations, problem solving, escalations and continuous improvements.

How You Will Achieve It

Create Job Training Curriculum’s with line managers and trainers

Design and deliver appropriate technical and quality compliance training to site colleagues according to business needs.

Coach and train the trainers to design and develop trainings to improve knowledge and skills in their function and site performance

Participate in the investigation of deviations in the plant associated with learning gap errors and recommend appropriate learning solutions to aid in reducing human errors to improve business processes and site performance

Keep up to date with technical skills and training tools and participate and represent Technical Learning in regulatory audits

Conduct learning assessments to evaluate the effectiveness of transfer of knowledge and skills

Identify innovative ideas to continuously improve training delivery and outcome

Develop courses of action and drive implementation of solutions

Uphold Pfizer’s code of conduct and values

Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations

Work with the PCT to identify and drive improvements as per the Continuous Improvement goals of the PCT

Qualifications

Must-Have

Bachelor's degree

Certification in Training or Adult Education

5+ years relevant experience preferably in in the pharmaceutical or any other regulated industry

Experienced in assessing performance gaps, analyzing learning needs, designing, and developing solutions, and evaluating the effectiveness of learning programs.

Ability to develop impactful training material using variety of techniques (short videos, e-leaning modules etc.) {Presentation skills}

Experience in engaging multiple stakeholders and driving to alignment and action.

Ability to communicate with and influence peers and leaders

Skilled collaborating as part of a team and working independently to deliver results.

Ability to deliver results with minimal supervision in a dynamic and often ambiguous environment.

Demonstrated ability to act decisively and independently to resolve issues

Possesses a can-do / pride to succeed attitude

Embraces the use of digital technology to scale and speed up every form of interaction and action

Nice-to-Have

Master's degree

Relevant pharmaceutical industry experience

Knowledgeable of current trends in training and organization development theory

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Manufacturing

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