IT Support Specialist (Plant)

The IT Plant Support Specialist - B Crew - Tuesday - Friday. 6:00pm - 4:30am

Piston Automotive is seeking an IT Plant Support Specialist for our Louisville, KY, Facility. The IT Plant Support is responsible for installing, troubleshooting, training, and performs tasks to support the local area IT infrastructure, manufacturing software and business systems.

Piston Group wasn't just founded to make things. it was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.

Why Piston Group? Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement, Vehicle and Product Discounts.

Location: Onsite at the plant - B Crew - Tuesday - Friday. 6:00pm - 4:30am;

Responsibilities

Work with local plant leadership to ensure IT standards and policies are being followed.

Install, network connect, troubleshoot, and upgrade PCs, scanners and printers for production operations.

Provide support and training to users and supervisors on how to use IT equipment for daily operations and how to perform basic troubleshooting.

Provides support and training to users for IT applications including Microsoft Office, developed applications and other Corporate software tools.

Image desktops and laptops based on corporate standards.

Monitor and support all network connections and phone systems within the plant.

Monitor daily backups and archive and purge historical backups in accordance with Corporate standards.

Weekly server disk clean-up, defragmentation, and restart.

Provides on-call support as needed 24 by 7.

Create partial shipments to support Material and Production schedule changes

Coordinates third-party maintenance for network, hardware, software, and telecommunications services.

Reassign prior built units (physical CMA's and batteries) to National Blend Sequences that are scheduled to be built to support Material and Production.

Obtain BOM of prior built units (physical CMA's and batteries).

Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at . We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers.

Qualifications

Associate degree in Information Technology, Applied Sciences or a related field

Four (4) years related experience as an IT Support Specialist or a related role

Four (4) years of experience with the following:

SQL Server database software

Microsoft operating systems

ERP software, PLEX preferred

MS Office (Word, Excel, PowerPoint, and Access); and other industry based software tools.

Networking

PC, printing, server, and backup technologies to support troubleshooting efforts.

A minimum of four (4) years of experience problem solving (gathering and analyzing information)

A minimum of four (4) years of experience developing project plans

A minimum of two (2) years of developing and implementing cost saving measures

A minimum of three (3) years of experience of strategic planning

Regular Full-Time