Customer Service Advisor

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. This is a full-time, onsite position. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills, as well as a background in or strong knowledge of graphic design. If you love interacting with people, you are urgent and detailed, and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

$19 - $23 hourlyResponsibilities:

Interact with the sales lead to maintain and improve service and product knowledge

Respond to customer inquiries, product and service questions, and customer complaints

Record customer interactions and follow up on their experience with our company

Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction

Accurately take order information from the customer and enter it into the MIS

Create estimates in a timely manner

Follow up on all production functions to ensure timely output of the product

Must be able to manage 20+ jobs at a timeQualifications:

High school diploma, G.E.D. or equivalent

Excellent active listening, interpersonal, and communication skills

Strong knowledge of customer interface and interaction

Background in graphic design

You are urgent and accurate

You pay attention to all the details

You can be on-site full-time M-FAbout Company

Since 1980, Allegra of Bozeman has been the leader in providing high-quality visual communication solutions to businesses and non-profit organizations in the Gallatin Valley. We take great pride in providing high-quality products with excellent service. We are a family-oriented company offering a great work environment with great people who work hard and have fun. #WHGEN2

Compensation details: 19-23 Hourly Wage

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