Data Center Technician

Job Description

We are one of America’s fastest growing private companies, with over 19 years of experience designing and building computing products right here in the USA. We engineer custom server and rack-level compute solutions that are ‘precision-fit’ to the unique needs of individual large and hyper scale data center customers.

NEED TO KNOWS:

Have or working on an A+ cert. (Especially for entry level candidate)

Willing to speak to all levels of candidates from entry level to highly tenured

3+ year long contract

Working on custom servers. So much to learn!

WHAT WE ARE SEEKING:

Title: Data Center Technician

Schedule: Monday-Friday 8:00AM-5:00PM, potential availability for night shifts please reach out for more details

.RESPONSIBILITIES

Respond to service tickets for servers in customer datacenters in a timely manner

Keep parts lockers up to date and properly stocked at all times

Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer.

Track server fleet health and validate that we are always exceeding customer requirements for total servers online

Provide consistent, detailed feedback to the ZT engineering team on failures, serviceability of servers, and integration with the datacenter

Apply firmware and BIOS updates as needed using our engineering-approved tools

Comply with all datacenter safety, security, and operational protocols at all times

PREFERRED SKILLS:

Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers

Ability to regularly lift and move server systems that weigh up to 70lbs

Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role

Linux terminal basic experience

Windows CMD basic experience.

Nice to Haves:

CompTIA A+ Certification

CompTIA Server+ Certification