Senior Analyst - Player Experience & Product

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor's "Best Places to Work".

About the Role

Join an innovative, fast-paced analytics team at the cutting edge of sports betting and online gaming! As a Product Analyst, you will dive deep into the fascinating world of player behaviors and trends, leveraging advanced statistical models and experimentation to shape engaging, data-driven product experiences. If you are passionate about turning complex data into strategic insights and thrive in a dynamic, collaborative environment, this role is your opportunity to make a significant impact on the player experience and drive the success of our exciting products.

Responsibilities

Conduct deep-dive analyses to identify customer trends, player behaviors, and market opportunities within sports betting and online gaming products

Conduct deep-dive analyses to identify player trends, behavioral patterns, and product opportunities

Translate complex data into actionable insights to support strategic decision-making across product development, marketing, and customer retention

Translate complex data into clear, actionable insights to inform product development and customer engagement strategies

Utilize statistical techniques, including but not limited to:

Hypothesis Testing

Regression Analysis (Linear, Logistic, Multivariate)

Bayesian inference and probabilistic modeling

Leverage statistical modeling and forecasting methodologies to support product strategies, experimentation, and decision-making

Design, implement, and analyze rigorous experimentation frameworks including A/B tests, multi-armed bandit tests, uplift modeling, and quasi-experimental methods (e.g., Difference-in-Differences) to measure causal impacts of product changes

Create and maintain interactive dashboards and reports using Python Dash, clearly presenting insights to stakeholders

Effectively communicate complex analytical insights and recommendations to stakeholders.

Craft compelling data-driven stories and develop engaging presentation decks to clearly articulate insights, findings, and recommendations to stakeholders

Write efficient and maintainable code using Python (pandas, NumPy, scikit-learn, SciPy, Statsmodels)

Ability to write complex SQL queries and work with large-scale datasets (experience with Snowflake a plus)

Familiarity with product analytics, including understanding customer behavior patterns, user journeys, product lifecycle, and engagement metrics

Ability to identify product opportunities and areas for improvement based on data-driven insights

Experience working closely with product management teams to drive feature prioritization and product strategy

Essential Functions

Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

Degree in Statistics, Mathematics, Physics, or related quantitative field (advanced degree preferred)

2+ years of product analytical experience

Strong proficiency in Python for data analysis, statistical modeling, and visualization.

Proven experience with Dash for interactive dashboard creation

Experience designing and analyzing rigorous A/B tests and experiments

Demonstrated experience with statistical analysis, including regression, clustering, predictive modeling, Bayesian methods, and inferential statistics

Strong analytical thinking, problem-solving skills, and attention to detail

Excellent communication skills, ability to collaborate across cross-functional teams, and translate analytics into strategic insights

The annual salary range for this position is $92,000 to $120,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.

About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:

Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience.

Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.

Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.

Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.

What We Offer

As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at .

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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