Position Summary: Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards.
Job Title: Fountain Attendant Department: Food & Beverage Reports to: Asst.
Shift Manager Marketplace FLSA Designation: Non-Exempt License Type: Non-Gaming Target Pay: Start $23.04 One Year - $25.60 Essential Job Functions: * Engages in friendly conversation with customers in line * Help all guests regardless of where they are seated and brings food to guests when available to do so * Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables, and serving food * Fills the customer's order in a friendly, prompt, and accurate manner and helps them by suggesting popular items and up selling items to purchase * Checks identification to ensure customers are using players cards issued to them and no one else * Operates cash register following established cash handling procedures * Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant * Prepares specialty coffee/smoothies at specialty outlet * Maintains a clean and organized workstation * Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption * Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines * Cleans and stocks food prep areas, dining area and workstations * Performs all duties as assigned Qualifications: * Six Months or more of customer service experience (food and beverage industry preferred) * 18 Years of age or older * Must be alcohol and food handler certified * Requires prolonged periods of standing and walking * Ability to read, write and communicate verbally in English * Ability to perform basic math * Ability to understand the concept of cash handling, making change and counting it back to customers * Ability to obtain and maintain all necessary licensing * Requires the use of cash registers, calculators, and credit card machines * Ability to communicate with Team members and guests * Ability to be a TEAM player * Ability to successfully fulfill the pre-employment process * Ability to work flexible shifts and days of the week including holidays Working Conditions: * Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk * Must occasionally lift and lift to 25 pounds * Frequently required to stoop, crouch, or kneel * Ability to interact with others while maintaining a courteous and positive demeanor * Exposure to high noise level