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Senior Manager, Optical Laboratory

Company:
VSP Global
Location:
Lockbourne, OH, 43137
Posted:
May 07, 2025
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Description:

The Senior Manager of the Optical Laboratory plans, organizes, prioritizes, and monitors workflow of a single optical laboratory with an annual sustained average volume over 400 Rxs/day (including intercompany work) or leadership of two optical laboratory locations regardless of their volume as defined by their immediate leader.

Manage the financial performance of the facilities.

Ensure internal and external customer expectations are met and exceeded.

Manage, train, and evaluate staff to achieve and maintain facility standards.

Responsible for the overall performance of the facilities, including exceeding production and productivity goals; assigning, distributing, and monitoring the work of all assigned units to ensure consistent, accurate, and timely processing of lens orders and adherence to department standards Responsible for financial performance of laboratories, including profitability and loss, and fiscal performance of their business unit Analyze financial performance of their facilities and partner with their leader to resolve issues and/or increase profitability Manage headcount through effective and efficient labor management; develop, maintain, and monitor work instructions and standards of the overall facility; responsible for staffing plan of the facilities Responsible for the creation of procedures and processes; ensures all employees, including leaders, are adhering to these procedures, processes, and policies Execute, understand, apply, and communicate strategic goals and business solutions at the facilities Responsible for all systems of the facility; ensures proper operation and monitors, responds to, and escalates any deficiencies Establish and maintain relationships with vendors and external business partners; establish and maintain partnerships with business teams across all lines of business Support sales generation when interacting with customers and partners with Sales divisions to hand off and close the sale Responsible for ensuring the safety and security of employees and the facilities; ensures safety audits and inspections occur, including facilities, machinery, and equipment; partners with appropriate business partners to correct potential hazards and to ensure safety regulation compliance Job Specifications Typically has the following skills or abilities: Bachelor's degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports Previous manufacturing experience Demonstrated ability to analyze financial data Demonstrated ability to collaborate across geographies and functions Demonstrated continuous improvement and problem-solving skills Demonstrated ability in customer service, sales generation, and client relationships Demonstrated ability to analyze and modify work processes and policies Demonstrated excellent communication skills, including the ability to present data and status Demonstrated ability to work with peers, partners, others, and actively engage in collaborative cross-functional projects Familiar with manufacturing equipment and computerized production support tools Working Conditions The working environment is generally favorable.

Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

#LI-OPTICS Compensation range for the role is listed below.

Applicable salary ranges may differ across markets.

Actual pay will be determined based on experience and other job-related factors permitted by law.

As a part of the compensation package, this role may include eligible bonuses and commissions.

For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $88,200.00 - $142,800.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.

Click here to learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business, VSP Vision ("VSP") collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.

VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

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