Hardware Support Technician

*Hybrid Contract Opportunity*

Lighthouse Technology Services is partnering with our client to fill their Hardware Transition Engineer position! This is a 6+ month contract opportunity and will be hybrid in Chicago, IL (onsite Tues-Thurs, WFH Mon & Fri). This role will be a W2 employee of Lighthouse Technology Services.

What You'll Be Doing:

Providing hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.

Configuring workstations for new users and upgrading existing equipment and software.

Setting up and maintaining network and telecommunication systems.

Troubleshooting LAN, server, and connectivity issues.

Utilizing the ticketing system, when necessary.

Re-imaging computers, performing data migrations and restorations, and conducting remote problem-solving as needed.

What You'll Need to Have:

Experience in desktop and laptop hardware support.

Working knowledge of hardware components, hardware configurations, and strong software experience.

Proficiency in configuring workstations and upgrading systems.

Experience with network and telecommunication systems.

Proficiency in troubleshooting LAN, server, and connectivity issues.

Familiarity with ticketing systems for issue tracking and resolution.

Experience with data migration, restoration, and remote problem-solving.

Solid understanding of hardware components and configurations.

Pay Range: $24-$29/hr

Parking is $20/day when working on-site and will be paid by the employee. The pay range has been adjusted to account for this cost.

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