Business Process Analyst Hyphen

The process analyst is responsible for preparing process documentation used in enhanced process design, developing business requirements and functional system design, developing system test plans and performing system testing. The incumbent is a self-starter who contributes individually as well as alongside an SMC or client team. He/she produces high quality work with a strong impact on high client satisfaction.

Duties/Responsibilities:

Work closely with all levels of end users to quickly document business processes and workflows

Gather, analyze and document user requirements

Assist in reporting and presenting requirements and possible approaches to client

Translate business and user requirements into functional specifications

Develop business process flows and detailed design documentation

Work with development team to ensure product is built to specifications

Develop test cases and perform user testing

Document and manage issues

Provide ongoing status reports to Project Manager

Additional duties as assigned

Minimum Qualifications:

Associates degree from an accredited institution or equivalent work experience

Demonstrated ability to remain organized, self-motivated and able to meet project deadlines with minimal supervision

Empathetic listener, effective in interpersonal communications

Rigorous attention to detail, demonstrated ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation

Preferred Qualifications:

Bachelor’s degree from an accredited institution

Proficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design software

Able to work independently and as part of a team

Ability to work in a matrix-management environment

Excellent time management, organizational, and prioritization skills

Ability to balance multiple priorities

Working knowledge of SQL

Healthcare experience

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $64,800 - $88,145

All Other Locations (within approved locations): $56,300 - $83,725

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.

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