Consulting IT Engineer - Tier 3

Job Description

Stambaugh Ness (SN) is a professional services firm serving clients nationally with a singular focus on architecture, engineering, and related industries. With Stambaugh Ness, clients have access to a wide array of services – including advisory, technology, and accounting and tax – that enable them to meet compliance requirements, avoid risk, thrive, and grow.

Stambaugh Ness (SN) is a professional services firm serving clients nationally with a singular focus on architecture, engineering, and related industries. With Stambaugh Ness, clients have access to a wide array of services – including advisory, technology, and accounting and tax – that enable them to meet compliance requirements, avoid risk, thrive, and grow.

As a Tier 3 IT Engineer within our Tech Consulting team, you will provide top-tier support and strategic guidance on complex issues involving systems infrastructure, cloud services, and end-user environments.

This role requires in-depth troubleshooting capabilities, infrastructure expertise, and the ability to work closely with cross-functional teams and stakeholders. You'll act as an escalation point for Tier 1 and Tier 2 support while also contributing to long-term infrastructure planning and automation.

This is a remote position that can work from anywhere within the United States. We are committed to finding the right person for this role. We will be accepting applications on an ongoing basis until they are identified. If you believe you have the skills, passion, and experience to excel in this position, please feel free to submit your application at any time.

What you'll do at SN:

Act as final escalation point for complex support issues (server, network, cloud, and endpoint)

Proactively monitor and maintain infrastructure performance (on-prem and cloud-based)

Provide subject-matter expertise in Active Directory, Microsoft 365, Azure, and Windows Server

Manage and troubleshoot virtualization platforms (VMware, Hyper-V)

Implement and maintain backup, disaster recovery, and high availability strategies

Support complex line-of-business applications typical to the AEC industry (e.g., AutoCAD, Revit, Civil 3D, Navisworks, Bluebeam)

Develop and maintain documentation for systems, procedures, and policies

Collaborate with project managers, engineers, and technical leads on system design and rollout

Provide mentorship and guidance to Tier 1 and Tier 2 technicians

Participate in after-hours maintenance and on-call rotation as needed

What you may have done before:

Experience supporting Architecture, Engineering, and Construction (AEC) firms or related design/technical software environments

Experience in a consulting position

What it takes to be a Tier 3 IT Engineer:

5+ years in a senior or Tier 3 technical support role

Strong working knowledge of Microsoft stack (Active Directory, Group Policy, Exchange Online, Intune)

Experience with Azure AD, hybrid identity, and cloud migration strategies

Familiarity with AEC design environments and workflows, including file sharing, rendering, and version control solutions

Deep understanding of networking concepts (LAN/WAN, DNS, DHCP, VLANs,firewalls)

Firewall brands - Meraki, Sophos, SonicWall, Fortigate

PowerShell scripting and automation experience

Strong working knowledge of secure protocols and encryption

Experience with NIST 800-171, CIS, ISO 27001 or similar frameworks

Experience with backup/recovery solutions (Veeam, Datto, etc.)

Certifications such as MCSA/MCSE, Azure Administrator, VMware VCP, or equivalent are a plus

The hiring process:

Stage 1 (Preliminary Screening Call) with a member of our recruitment team

Stage 2 (Hiring Manager Interview) with the Managing Director of Technology Solutions team

Stage 3 (Team Interview) with the teammates you would directly work with

Stage 4 (Offer)

What's in it for you:

Health & Wellness Your Way: Choose from three health insurance plans to fit your needs and budget; get access to a variety of insurance, telehealth, Employee Assistance Program offerings, and other health & wellness benefits

Work-from-home Flexibility: Work from anywhere within the US in a modern, connected, virtual environment, giving you freedom and flexibility to integrate work into your life

Time Off When You Need It: Recharge with our flexible PTO policy and enjoy 10 paid holidays

Flexible Spending Options: Maximize your health and dependent care through employer-backed HSAs and FSAs

Peace of Mind: Your well-being is covered with employer-paid life, AD&D, and comprehensive short- and long-term disability

More Ways to Thrive: Tap into our Employee Assistance Program for support, plus access to InsurChoice for personal insurance options

Robust Incentives: Regardless of your role or function, you can earn incentives through employee or new business referrals

Pathway to Ownership: You can chart your path towards firm ownership through your professional and financial contributions, regardless of your role or seniority

Salary: The salary range for this position is an estimate of $90,000 - $95,000. A final compensation offer within this range will be based on factors including an individual's skill sets, experience, knowledge, licensure and certifications, and geography.

About SN

At SN, we're a powerhouse of passionate, talented professionals making a real impact, together. We believe that innovation thrives in an environment of engaged minds, even when fully remote. Here, you'll be challenged, inspired, and supported by a team that embraces change and envisions the future.

Fast-paced and fast-growing, we have created a close-knit team that genuinely enjoys working together. Our virtual environment isn't just where we work, it's where we connect, collaborate, and grow. There's a unique energy that comes from working alongside the best talent from across the country.

SN believes in an inclusive workplace and is committed to building a team from a variety of backgrounds. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive the other benefits and privileges of employment. Underrepresented candidates and candidates from nontraditional backgrounds are strongly encouraged to apply.

If all of this sounds amazing, just wait! We don't keep this incredible team all to ourselves. At SN, we serve clients in all 50 states with unparallelled AEC industry expertise and a diverse menu of services, including compliance, government contract services, strategic tax solutions, technology, and cyber risk advisory, data solutions, Deltek ERP software, strategic growth advisory, workforce and talent solutions, outsourced accounting, ownership transition, and mergers and acquisitions.

Ready to redefine what your career can look like, from anywhere? We'd love to meet you.

Full-time

Hybrid remote