Technical Writing Intern

Job Description

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We are looking for a driven intern who has a passion for technical writing and operations. This position provides the opportunity to learn and gain first-hand experience writing technical documents for our software and product suite, as well as helping our Product Operations Lead.

Key Responsibilities:

Create and edit training content, including release notes, user guides, and knowledge base articles for different products.

Work with subject matter experts to learn and demonstrate an understanding of our products.

Provide assistance for release communications and collecting metrics.

Keep track of documentation throughout the entire process and adhere to timelines, standards, styles, and methods.

Requirements & Qualifications:

Pursuing a bachelor’s degree in English or technical writing

Passion for critical thinking and writing explanatory or instructional content

Ability to work in a fast-paced environment

Strong written and verbal communication skills

Ability to work cross departmentally with a variety of teams, including Product Owners and Developers

Strong attention to detail and organizational skills

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities.

#LI-Hybrid

Part-time

Hybrid remote