IT Specialist

Job Description

We are looking for a skilled IT Specialist or Systems Administrator to join our team in Berkeley, California. This role is ideal for someone with extensive experience in Cisco systems who thrives in a dynamic and collaborative environment. As a key team member, you will support a variety of small businesses across industries such as finance, education, and hospitality, ensuring their IT infrastructure operates efficiently.

Responsibilities:

• Configure, manage, and troubleshoot Cisco firewalls, including Firepower and ASA devices.

• Maintain and optimize Cisco networking equipment, such as Catalyst switches and wireless controllers.

• Provide technical support for unified networking solutions, including wireless, switches, and firewalls.

• Apply general networking knowledge to diagnose and resolve connectivity issues.

• Support Linux or Unix systems as part of the broader IT infrastructure.

• Deliver exceptional service, ensuring outstanding treatment for clients and their projects.

• Take ownership of assigned projects, ensuring timely and effective completion.

• Manage Windows environments, ensuring stability and performance.

• Collaborate with small businesses across various industries to meet their IT needs.

• Minimum of 3 years of experience as a Systems Administrator or in a similar role.

• Strong expertise in Cisco systems, including Firepower, ASA firewalls, Catalyst switches, and wireless controllers.

• Solid understanding of networking concepts and troubleshooting techniques.

• Familiarity with Unify systems, including wireless, switches, and firewalls.

• Proficiency in Linux or Unix operating systems.

• Strong communication skills with a client-focused approach.

• Proven ability to manage projects with a high level of ownership and accountability.

• Experience working with Windows environments.

MSP Experience highly desirable

Full-time