Immediate opportunity for a Data Center Technician to work as part of the overall Operations Team responsible for providing day-to-day technical and operational support to a very large enterprise network management center of one of our prestigious Broadband Satellite Services and Managed Network Solutions clients in North Las Vegas, Nevada.
- This is a Full-Time six (6) month Contract-to-Hire position (Hourly contractor for first six (6) months, then convert to a full time employee - The hours will be from 11:00 pm 7:00 am (Graveyard Shift). - There may be, on occasion, a need to support other shifts, but the regular work schedule will be the 11:00 pm 7:00 am hours.
RESPONSIBILITIES: Work in one of the most complex communications networks and as a member of the team responsible for 99.99% system uptime with zero defects.
Perform system monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution in all networking aspects integral to Baseband, IF, and RF Communications and the related backend systems.
Responsible for System Administration, Network Monitoring and Management, new buildouts, existing network changes and maintenance, and IP and system infrastructure maintenance.
Identify root causes of technical problems and develop procedural and technical recommendations for improvement.
Plan and coordinate the implementation of new products into the production environment.
Monitor specific system limitations to maximize capacity and efficiency.
Perform equipment-level capacity planning and network performance activities.
Maintain equipment inventory and configuration management records, including software releases, patches, and hardware changes.
Ensure compliance with applicable Data Center Standards, Service Management Quality Program, and ITIL standards.
Assume responsibility for escalation and emergency response requests in a 24 x 7 x 365 environment.
Occasional work is required during maintenance windows, outside of normal working hours.
Monitor power, HVAC, fire detection/suppression, and local security and monitoring systems.
Proactively identify issues, create detailed tickets, follow escalation procedures, use notification system communicate issues to customer service and upper management, and troubleshoot the events in a short time frame.
Responsibilities and duties may evolve and expand; communication, flexibility, and adaptation are important skills.
REQUIREMENTS: Must be a U.S.
Citizen, lawful Permanent Resident, U.S.
National, or a protected individual under 8 U.S.C.
1324b(a)(3) as position requires access to U.S.
export restricted materials.
AA degree, electronics school certification, or equivalent military training and experience.
2+ years of experience as a Network Technician or in a SATCOM / Terrestrial environment with LAN/WAN industry standards, working knowledge of TCP/IP, and Ethernet configuration and functionality.
Experience with new buildouts, existing network changes and maintenance, IP and system infrastructure maintenance, Network Monitoring, and basic System Administration.
Ability to install/de-install cables/equipment and terminate various types of cabling (i.e.
CAT6/6A, coaxial cable, fiber cable) with precision.
PREFERRED QUALIFICATIONS: Industry certifications are a plus (Microsoft, Linux, VMware, Cisco, CompTIA, and ITIL). Working knowledge of Unix/Linux systems desirable.
Ability to work and manage in a 24x7x365 work environment, multi-task while meeting deadlines, and work well under pressure.
Basic electronics troubleshooting skills desirable (ability to use and interpret readings from a range of test equipment including spectrum analyzer, oscilloscope, protocol analyzer, power meter, Fiber test sets, etc.). Knowledge of satellite technology and terrestrial technology (i.e.
DSL, WIFI, Cable). Experience with Cisco, HNS, CATV/IPTV and other Telco and IP protocol core network and equipment.
ESSENTIAL QUALIFICATIONS: Candidate must be able to do the following with or without reasonable accommodation: - Climb ladders to heights of up to 20 feet.
- Work with hands and arms above their head for an extended period of time.
- Carry equipment up to 50 pounds.