Patient Registration Representative

Summary:

Harvard Resource Solutions is seeking a Patient Registration Representative for their healthcare client in Grand Blanc on a temporary basis.

In office

Client requires proof of COVID vaccination

Job Summary:

Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.

Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.

Advocates on the caller/customer behalf to ensure their needs are met.

Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.

Required Skills & Experience:

One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.

Strong computer skills and working knowledge of Microsoft Office products.

Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.

Must be willing to be on your feet for long periods and able to instruct others.

Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

Preferred Skills & Experience:

EPIC training/experience.

Insurance payor systems experience.

ICD-10 medical terminology experience.

Education:

High School Diploma

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to .

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.