L2 NOC Infrastructure Engineer Associate - Infrastructure Engineer

Job Posting End Date05-18-2025

Please note the job posting will close on the day before the posting end date

Job Summary

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Assists with infrastructure project assignments. Helps plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Helps provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitors system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

Job Description

The power of AEP comes from our valued team of unique employees….the best in the business! We’re proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We’re passionate about making an innovative difference in the communities we serve. We’re powering the future – today!

What you'll do:

Work under direct supervision to perform basic and routine infrastructure project assignments related to Computer, Network, Storage, Cloud, and End-User infrastructure.

Assist with planning, researching, evaluating, designing, and developing systems.

Provide basic technical support and assist with analysis, operation, administration, and troubleshooting activities.

Assist in preparing cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.

Participate in the preparation of technical documentation, including procedures, manuals, and reports.

Review and adhere to budgeting and approval processes while assisting with annual and project planning.

What We are looking for:

Infrastructure Engineer Associate (SG5):

Education: Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.

Experience: No additional experience is required.

An equivalent combination of education and related experience may be considered.

Infrastructure Engineer (SG6):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 2 years of relevant work experience is required. An equivalent combination of education and experience may be considered.

Nice-to-have:

Experience:

Networking Equipment: Proficient with Arista switches (CVP) and Cisco routers/switches (Nexus).

Network Management: Familiar with SolarWinds (NCM), Cisco DNA, and Wireshark packet analysis.

Automation & Protocols: Skilled in AWX automation and dynamic routing protocols (BGP, EIGRP, OSPF, IS-IS).

Communication Technologies: Experience with Cisco Call Manager, Unity Voicemail, and router/switch fundamentals.

Problem Solving: Strong analytical skills for troubleshooting medium-complexity network issues.

Security & Application Delivery: Experience with F5 (LTM, DNS, ASM, APM), Infoblox DDI, FortiGate Firewall, Cisco ASA, ISE, and VPNs.

Industry Protocols: Hands-on with TCP/IP, EIGRP, OSPF, BGP, MPLS, VLANs, Wireless LANs, and VPN.

Vulnerability Management: Technical experience in Vulnerability Management, Remediation, and Reporting.

Communication Skills: Excellent written and oral communication, capable of presenting complex findings effectively.

Licenses/Certifications:

Fortinet NSE or similar professional-level certifications.

Location:

Prefer candidate to live within 50 miles of Columbus, OH

What you'll get:

Infrastructure Engineer Associate (SG5): $61,647- $77,057

Infrastructure Engineer (SG6): $72,380.00-$90,474

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

#LI-REMOTE

#AEPCareers

Compensation Data

Compensation Grade:

SP20-005

Compensation Range:

$61,647.00-77,057.50 USD

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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