Sales Business Development Coordinator (BDC Rep)

At D'Arcy Automobiles we strive to make every customer a customer for life and every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

Medical, Dental, 401K

Paid Training and Paid Vacation

Company Holidays

Responsibilities

Answer customer calls and establish follows-up with sales appointments.

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates.

Provide customers with initial product information and direct them to the appropriate dealership resources.

Present initial financing options based on customer needs.

Follow up with leads that are not ready to make an appointment or no-show.

Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.

Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience

Team player with collaborative attitude

Prompt and courteous demeanor

Positive and enthusiastic personality

Must have strong computer skills

Must have a valid driver’s license

Call center experience a plus

Dealership experience a plus

Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.