Mail Support Document Processor

Description

These are contract roles with a strong potential to hire based on volume and business mix. Shift is 8-5, Monday-Friday. There is a little flexibility in the shift but can not be earlier than 7-4 (cant leave before 4pm) and can not extend past 6pm. After 90 days if they are doing well, she will offer ability to work 4 -10 hour days instead of 5 -8 hour days (if the candidate wants that). THEY CAN NOT pick a consistent day off but the schedule is made a month in advance and if there is a specific day they would like to have off that might be able to be accommodated (less likely for Mondays/Fridays but can try).

This individuals main responsibility will be helping process incoming and outgoing mail for the entire consumer loan servicing area. The department receives anywhere from 1500-2500 pieces of mail a day and sends out 1500-2500 pieces of mail as well. There are strict production metrics around each process that team members must be able to meet to be a long term fit on this team.

Tasks range from opening, sorting, printing, folding, and stuffing envelopes to researching paid off loans and notating

This task includes researching loan/account numbers based on file numbers and dates. They will look up full account numbers and write them on these documents and file them appropriately. They will also key in paid off dates as recorded by the county recorder. They will also need to navigate a very basic Excel file and be able to accurately input data. There are very specific job aids for all job functions and while these tasks are very repetitive in nature, the smallest errors could result in lawsuits to the bank and create much larger issues.

This will usually keep them busy for a full 8 hours but if not they will need to be flexible and willing to help out with "returned mail" or other department functions. They has an increase in returned mail at times due to year end statements going out and starting to be returned if the address isn't up to date. The contractor will look up to see if there is a new address for the customer and if not file appropriately for processing.

There is also a chance they will help with folding and sending out of mail if needed as well.

All of these duties are highly repetitive but do require a level of attention to detail while maintaining production standards.

Skills

data entry, computer operation, production environment, Document management, Office suite, Document management system, Microsoft word/excel, Email

Top Skills Details

data entry,computer operation,production environment,Document management

Additional Skills & Qualifications

MUST:

-Banking or administrative experience

-Organizational Skills

-Comfortable operating Microsoft Office

-Reliable and great attendance

-Proficient in keying in numbers and dates

PLUS:

-Experience in a large corporation

-10 key experience

Experience Level

Entry Leve

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbus,OH.

Application Deadline

This position is anticipated to close on May 20, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.